Hampton Inn & Suites San Marcos

Exceptional

I love the breakfast here.

Exceptional

Asked for extra towels and pillows for our guests, none were given.

Convenient and friendly.

Upon arrival there was no one at the desk. We waited a few minutes, and 2 people came out the back. I asked if we could check in early (it was 1pm) and they told me no, that my room would not be ready until 3pm. I called back at 3:30pm and the room was still not ready. We finally arrived at the hotel around 4:30-5pm and the room was ready. We were tired and hungry and just wanted to take a shower and go get a bite to eat. All the bottles in the shower were empty. No one had bothered to check as they cleaned the room. The only bottle that was halfway full was the hand soap. Luckily, I had brought items from home, and so we had our own body wash and shampoo. I never called downstairs to ask, because the 2 working the front desk that day 8/15 didn't seem like they wanted to be bothered.

Todo súper limpio y el personal muy amable 100

Superb

This was the nicest hotel. I’ve stayed in in San Marcos. I would definitely stay there again.

Superb

Room was ready when we arrived early checkin to enjoy the pool

The front desk staff was nice and accommodating, the only reason why I rated low is because there were bed bugs found. Not sure who is responsible for keeping an eye out for them but I absolutely could NOT stay here.

Tasty breakfast. However, guests had trashed the serving area and it had not been cleaned up.

Cuz

Superb

Needs additional Parking

Overall good experience. The staff was helpful and welcoming Our second room was ready only by 3:30pm inspite of confirming an early check in at 2pm with the hotel.

Easy to access. Bathroom floor wasn’t clean

Bathroom floor wasn’t clean

The smell of the rooms smelled like mildew or an old smoking room when the room was a non smoking room.