SureStay Hotel by Best Western San Rafael

no soap at sink; the body wash and shampoo + conditioner options in shower appear to be the same pink goop so don't expect nice hair or fresh skin if using those staff was not very welcoming.., not rude but not friendly. their dog is, though! :) might bark at first, but after a couple sniffs and chin/cheek scratch it was all good. stayed two nights and it served purpose

Incredibly clean hotel and convenient location to all Marin cities. This is a great place to stay.

Passable

Terrible

The motel is in a light industrial area of San Raphael and though dated, the property has been cleanly maintained. Room was clean & bug-free with a nice coffee shop across the street. It’s about the best price for the proximity to Marin & SF. It appears safe but I wouldn’t go walking around after dark. Only complaint: the body wash dispenser was empty, w no bar soap either (luckily I had some in my bag). This place meets my minimal acceptable standard for a motel room.

There was ants all over the room sheets were dirty. Everything else was OK. Vending machine would not accept cash or any type of payment method. Staff was a rude.

Good

Decent facility, a little too close to highway but noise was minimal. Cafes and restaurants in a walking distance and free parking Neighborhood is not the greatest but no threat or noise

I wouldn't recommend this motel because once I arrived they asked for my credit card even though I'd already paid. (He said it was for incidentals - there are absolutely no incidentals offered at this motel). He wanted to write my cc# down on a piece of paper (where anybody could see it). I ended up giving him $100. in cash! Which I did get back, but not without confusion and fuss. Also, the neighborhood is not great and he woudn't let my daughter park her car in the parking lot even though there were plenty of empty spots - pfffft.

My room 108 had mold on the walls and uneven flooring where I tripped . The breakfast was bagels, yogurt, and oatmeal, danishes, juice

Very poor and industrial breakfast with only a basket of apples fresh Reference to best Western is remote

Room was okay no amenities or coffee maker. Overall rated a 3

The room smells bad and the woman in the office was very rude

Clean, good breakfast, staff friendly

No water to bath. Only the toilet worked

Didn’t get a good feeling with it, parking was not sufficient. I left and went elsewhere

The check in was horrible. Owner/clerk was extremely rude. Probably okay for workers but not travelers. No breakfast.

Everything was excellent.

Very good

Not much to like except the location and shower water pressure was good. Too noisy, room above with people stomping all night was irritating, carpets felt dirty, bathroom needs shade on window.