Best Western Inn Santa Clara

location was great I am satisfied overall

2). The room is clean. The bed and the pillow to choose from are comfortable. 3). Parking available for each room resident. 4). Good ice machine. 5). No noise overnight, nor I can't hear the street noise level from my room. 1). The breakfast is okay, but the scrambled eggs are soggy. 2). The room smells a little bit funky when I enter the room. I have the room a second door that I thought was a closet, but it's another door to the next room. I guess the room is old & not updating. 3). When I turn on the air conditioner. The curtain blow & is not steady. 4). I hate to say this, but never have I had it before. There a noise disturbance next door by 11:30pm. I went to the front desk ask the manager to contract to stop the loud music while I could sleep. He contacted them immediately, but unfortunately couple hours later, they still make the same noise. I tried contacting the phone the front desk, but didn't answer the called. Even they lock the front door & I can't get a hold somebody. Only sleep the 4 hours laters thanks the stuff not helping. Conclusion, Overnight I stay 2 days night it's wasn't half greatest I stay. First night wasn't great from disturbance next door. Not the best location this part Santa Clara staying here. Overall, I been some Best Western that are great, but not this one.

It is close to a busy road so you will hear a lot of noise. Especially if you get a room nearer to the road, it will be worse. When people upstairs leave, and if you get a ground-floor room, you will hear them walking and car alarms beeping.

The shower didn’t work. The water wouldn’t come out of the shower head very disappointed. We didn’t realize this until the next day when everybody had to get up and have showers in the morning ruined everything no one could have a nice clean shower..

The breakfast was great, and the staff was very good The rooms look old

Convenient location. Nice staff Bathroom toilet/shower very cramped

No No

Good selection for breakfast! Nothing

Very clean and very helpful staff!

Nice n quiet Loved the Peace

Beds weren't comfortable

The breakfast was pretty good.

Yes everything was good

Bathroom faucet was squeaky.

The staff is great. The room was clean and well kept. The area is busy, so sleep was tough. Everything else was great.

Good breakfast

Appreciate the helpful and friendly staff.

Clean TV didn’t work

Great location, quiet & comfortable.