Best Western Inn Santa Clara

Exceptional

Superb

Not cheap to stay here and seemed like a budget hotel. Facility is old and room smelled like smoke, the caulking in the bathroom was gross, expected more for the price.

Exceptional

Easy to access and convenient location.

Clean, convenient and close to everything Noisy upstairs people but once I contacted the office they took care of it

Comfortable and clean

Staff was helpful and nice. Room was clean. Its your basic 3 star Inn. Pool was clean, and towels were available. Breakfast was good and had plenty of options. The area was almost a nice quiet area. Not too much heavy traffic on the main street, so not too noisy.

Very good

location was great I am satisfied overall

1). The checking in the front desk, smooth transaction. 2). The room is clean. The bed and the pillow to choose from are comfortable. 3). Parking available for each room resident. 4). Good ice machine. 5). No noise overnight, nor I can't hear the street noise level from my room. 1). The breakfast is okay, but the scrambled eggs are soggy. 2). The room smells a little bit funky when I enter the room. I have the room a second door that I thought was a closet, but it's another door to the next room. I guess the room is old & not updating. 3). When I turn on the air conditioner. The curtain blow & is not steady. 4). I hate to say this, but never have I had it before. There a noise disturbance next door by 11:30pm. I went to the front desk ask the manager to contract to stop the loud music while I could sleep. He contacted them immediately, but unfortunately couple hours later, they still make the same noise. I tried contacting the phone the front desk, but didn't answer the called. Even they lock the front door & I can't get a hold somebody. Only sleep the 4 hours laters thanks the stuff not helping. Conclusion, Overnight I stay 2 days night it's wasn't half greatest I stay. First night wasn't great from disturbance next door. Not the best location this part Santa Clara staying here. Overall, I been some Best Western that are great, but not this one.

It was greatnnnnnnmmmmvbbbb

Superb

It is close to a busy road so you will hear a lot of noise. Especially if you get a room nearer to the road, it will be worse. When people upstairs leave, and if you get a ground-floor room, you will hear them walking and car alarms beeping.

The shower didn’t work. The water wouldn’t come out of the shower head very disappointed. We didn’t realize this until the next day when everybody had to get up and have showers in the morning ruined everything no one could have a nice clean shower..

The breakfast was great, and the staff was very good The rooms look old

The rooms look old

Pleasant

Bathroom toilet/shower very cramped

Convenient location. Nice staff Bathroom toilet/shower very cramped