Rio Vista Suites

We stayed one night and actually own a luxury resort ourselves. Have to say this property is beyond exceptional. Everything was perfect, and frankly cheaper than our place. Ten stars out of five.

Cute place. Very clean and quiet.

It was overall good

Awesome and friendly staff Super clean property

Complimentary sodas and beautiful ambience is awesome! And very close to the beach boardwalk, a perfect spot!

This was such a quaint stay. The atmosphere was beautiful.Eclectic had good history, well appointed, good location. The staff is not ever present like a.Typical hotel, this is a boutique, so there will be times where you are on your own. Our rome was very nice, but we stayed in the attic, it is fairly small and gets stuffy, but it does have a window that opens to vent. I would absolutely recommend this place but I may stay in a lower room. The bed was very comfortable.The shower had new nice tile. There was filtered water, sparkling water, soda, coffee, and t complimentary available around the clock. The main issue was that a large group came in for a family funeral and took up all of the parking.When there are only so many spots for so many people.So we didn't have our place to stay after coming in for the evening.It had been taken up by this large group, and there was nobody working at the front desk to help. We ended up parking in the handicapped spot and kind of felt weird about it.

We stayed in the attic room. It felt so claustrophobic, there was barely any space to walk without fearing hitting the ceiling. We had to haul our luggage two floors up the stairs with no elevator. I tried to iron my clothes and the iron stand had no legs and there was no surface to put the iron stand! Maybe the other rooms in the hotel are ok, but our stay felt horrible. The hotel looked really cute and charming online, now I am doubting myself booking hotels.

Thin walls. Walls and baseboards were dirty in the room I was assigned. The shower didn't have a closure, so the water would splash out, and it was cold even though the restroom was tiny. Some of the furniture were definitely showing their age. My room (one queen bed) was very small. More than one person occupying the room would be uncomfortable. The room had nice features such as a fireplace and robes, but they do not matter if the walls are dirty. Moreover, the front desk didn't apologize after making me wait around 15 minutes to check in and the other guest around 10 minutes. No one was there helping. Instead, she was arguing with me about how she did answer the phone when I called. A simple quick apology would have sufficed.

The management went above the highest score I could give.. they accommodated my early check in and found my red hat after I checked out. I can't say enough of management that they are 10 stars. Everything was perfect

A pleasant stay in a clean and beautifully renovated hotel—I recommend it to everyone!

This was a disappointing stay. The rooms are tiny, the toilet didn't flush properly, the room wasn't clean and it was so loud from the road and walkway outside! The only thing I liked was the convenient parking. Not worth your money, book something else.

Location, cleanliness, and they gave us a room upgrade to a larger room with a river view, since we had paid full booking price when reserving and the price had since dropped. This was much appreciated! Also appreciated the abundance of complementary water and snack bars. Needs softer toilet paper and for creamer, half and half (for a “luxury suites”establishment).

-Excellent location. Quick walk to the boardwalk. -Pretty hotel -Keyless entry -Parking lot Small bathrobes

Location. Cute rooms The shower was in the room and no privacy door. Could see right in it.

Very affordable, clean, and super close to boardwalk! Parking was a little tight but there is two parking lots available

Average stay Out for the buck

Great room wish we could have stayed longer.

The remote to the tv didn’t fully work

Easy parking off street. Quiet, central location, and close to the Santa Cruz Warriors arena. Nice modern bathroom. Soft mattress, but not uncomfortable. Completely remodeled Victorian, but don't expect period style furnishings. The decor is standard hotel style. Check-in time was 3:00 PM. No staff was on duty at 3:10 PM. There was a sign on the front desk with a number to call. It took four phone calls for a staff member to arrive well over an hour later. Guests can self-check out before 9:00 AM. No staff was on duty until about 9:40 AM. Whatever the reason, not acceptable.

Absolutely nothing. Maybe some of the stained glass windows lolllll So where to start ? This mother daughter duo. Tried to fight me in the parking lot after my friend and I were 15 min late after 11 am checking out. Initially the mom in the turban was courteous and somewhat hospitable. The problems started when mom let her unruly, spoiled brat daughter start running her mouth. From initially checking in the husky daughter was upset she had to walk up 12 steps to reset the rooms keyless door. Acted like we should have known how these doors worked and the protocol. Then it comes to check out the next day and the daughter calls me and says we need to get out of the room. Check out was 11 and it's 11 :15. She was upset and having an attitude that we were 15 min late. Im sorry but I've stayed in some amazing expensive hotels and it's literally no problem to stay hours later. So over 15 min was insane. When we came downstairs to leave the mom was yelling at my friend saying we have bad attitudes and use "bad language " BC I SAID the f word oooohhh. The daughter then chimes in starts chasing me around the hotel, the most i even saw her move to be honest. Huffing and puffing. She said she was going to assault me, recorded me on her phone, called me and .my gf prostitutes lolllll bc we are pretty girls. I still want to know when the prostitution took place since not a single guy came to our room and we went to dinner and came back. She accused me of being drunk when I don't even drink. Called me stupid and racial slurs. Extremely disturbing for hotel owners. If you are lazy or do not want to be hospitable don't own or operate a hotel. This place is as sloppy as the people running it. Never in my life have I been treated like this and threatened to be assaulted and racially discriminated against. Calling me a cracker lolll who uses that term anymore anyways loll good one! Tv was broken, too hot in room, fireplace broken, no ventilation, no shower door or curtain so water was spilling out.