Inn and Spa at Loretto

The AC in our room stopped working properly and we notified the staff at 9am. We were called at 9pm that night and told that we needed to change rooms because the AC was not working. There was no one to help us to move our luggage etc. for a while. We moved part and then a very nice bellman came to help. This all could have been avoided if they had moved us 12 hours earlier. I asked for a credit for one nights stay. The assistant GM said it we prepaid and he could not issue a credit. Josh at the front desk was able to give us credit for resort fees and a complementary breakfast. All in all, the next time we go to Santa Fe we will stay elsewhere. There are too many excellent hotels in Santa Fe to deal with problems like this.

Loved staying here. Great amenities right on site to just stay and enjoy a relaxing day at the pool. Quick easy access to town for shopping and other restaurants.

The Inn and Spa at Loretto is beautiful, the restaurant is excellent, and the staff is friendly and helpful.

The phone system is terrible. Otherwise all else was fine

All was good. Loved the look of everything.

We would have loved coffee in room at that price or some way to make tea or coffee. Bathtub made a strange noise all night long. It sounded like something was gurgling. Overall room was clean and enjoyed pool but was a bit tricky with no changing area.

Awesome new pool

Location is great. Turns out they are closing for renovation in December 2026.

I like the concept that the hotel offers, the rooms are comfy and everything is close.

Wonderful Pool. Beautiful Room. Helpful Staff.

Restaurants food was really good. Service was really slow

A beautiful and peaceful oasis in sunny Santa Fe! The Loretto Inn and Spa has all the amentities you could ever want - a great restaurant, spa, pool, and shops - but still feels cozy and personal. The Living Room is one of the best hotel lounges ever, and the rooms are cool and comfortable.

Great place to stay. Spa experience and restaurant was 5 star

Location was the best. Pool and spa lovely especially at night

Excellent location & hotel. The air conditioner was very loud.

Excellent hotel! In the middle of downtown Santa Fe within walking distance to so many great places! Room service and restaurants amazing. Even a beauty salon for dogs! Professional and knowledgeable staff plus friendly. Would definitely recommend for others. I would absolutely go back.

We had a shared balcony of which I was usually the only one using it. Zazen and tai chi every morning - this was the perfect environment for that type of quiet. Highly recommend this property!!

Great location. Friendly staff. I hear they may refurbish the rooms soon. That would make it even better!

Wonderful Oasis in the heart of Santa Fe. Great to experience excellence and the continued pursuit of excellence. A great stay.

Great location and beautiful pool area.