Extended Stay America Suites Santa Rosa South

I didn’t like to stay. The lady charged me $200 for a night. It wasn’t all that clean. It wasn’t worth $200. It looked like it had homeless people outside across the street

That it was right off the freeway. Staff was not so catering.

Good

Very good

Pleasant

First time staying in this hotel and the worst experience ever…it started off with a small room and the smell was terrible the smell of smoke combined with mildew…the tub was leaking water nonstop the beds so close together one bed had the ac unit right next to it my son with asthma couldn’t stay in a room like that … I went to go talked to the front desk and they said they would change me rooms so it was bigger still with a strange smell looked better then the first room but this ac unit was leaking water which the floor next to it every time you stepped water came out and restroom ceiling had mold …and to top it off the breakfast was not a breakfast they should say coffee and muffins only

Solid location, and ample parking. The rooms felt safe and the sound wasn’t too bad form other units, though the door and windows had significant sound come through. It was a solid room with a bed and pillows that were not uncomfortable. The kitchen vent hood was very powerful and the room didn’t smoke up at all when searing. We would definitely stay here again, if the rates stay low. It was only a bit more expensive than the motel 6, and saved us money being able to cook. Everything was a bit old in the room. Fully functional, but old, with paint chips or starting to fall apart. The blankets were a bit rough, but not terrible. The bed was VERY squeaky. Just my wife shifting next to me was enough to wake up both up at night, and we are both rather small women. The burners were a bit unpredictable and didn’t maintain constant heat, but it was good enough to cook with. The lighting wasn’t great, but opening the window fixed the issue during the day.

The check in customer service was just fine and pleasant. That was the only positive aspect of our stay. The condition of the room was terrible. The room was very outdated and run down. This was one of the worst rooms I’ve ever stayed in any hotel chain. All the room furniture was beat up in bad condition. The restroom has some sort of burn marks all over the counter top. The pillows very small and not comfortable. The vent in the restroom had clogs of dirt that has been there for a long time. No air was able to circulate. The hotel seemed to have residents living there long term. There were several large dogs looking through the windows barking as you walked by. The exterior of the hotel property was dirty. I expected much more of this property. I would not recommend this hotel to anyone.

Decent parking was available. It was nice that there was a kitchen included. Bed was uncomfortable. Windows only had one blackout curtain, couldn't make room private without it being dark.

Bad

Cleanness and was able to park car trailer on the facility parking lot. Restraunt and bar host did an amazing job taking care of our large party right before closing time on 8/29/26 Bar should stay open longer lol

Cost, location, cleanliness Maybe I missed on website no plates or bowls or cooking pots or silverware...It's bit disappointing not to have coffee pot or plates to use in kitchenette

Very good

Pleasant

Very poor

I liked the price for the amount of days we were there and how close it was to my destination. There was no ventilation fan in the bathrooms. The rooms smelled like cigarettes. The laundry room was overpriced. The key card deactivated multiple times so we had to go down to get it reactivated and no one wants to do that after a long day of work.The AC didnt work like it should and it felt muggy, even after a shower. But if you are looking for a place to sleep and shower and dont mind a cigarette smell then this is an ok place.

Clean room

Room was spotless and had everything we needed. Could hear the fwy but was not a problem. The concierge at the desk was very helpful and professional. Great stay!

Five stars

All the bed mattresses were broken