Hotel Bardo Savannah

Amazing

Stocked and clean. Staff was friendly All around. Franklin gave us a ride to dinner and was awesome. One of the best hotel Gyms ever. Tons of cool little nooks to hang out in with a cocktail from the bar (thank you Pedro for the Clover Club cocktails last night). Pool was was nice and didn’t seem overly busy or crowded.

Superb

The location was perfect and the pool really helped in the heat. The staff was polite and attentive. A baby nextdoor to our room crying.

Beautiful and spacious rooms, attentive staff, complementary yoga classes and morning coffee. Great overall.

Very clean, so friendly, easy process for everything, we loved the car service and Franklin!

Top dining - beautiful mansion - great amenities.

I have stayed there before and the improvements are noticeable.location is perfect The bar area remains very dark . This is the opposite of modern and kills the mood. It is hot there and your choice to be inside is limited to your room or a very obsolete dark bar. Staff is okay some people were great. But some were terrible. They are trained but their answers sound fake, not genuine. The restaurant, Bibiana staff is just okay

Amazing hotel and great staff

The property is attractive and clearly markets and prices itself as a high-end hotel, but the service falls well short. The main problem was not simply that things went wrong, but the indifference when they did: almost no apologies, little sense of ownership, and nobody once asked how my stay was. At check-in, with only one person on reception, I waited around 15 minutes while a complicated multi-room booking was handled amid loud confusion. On departure day I was locked out of my room at 10.00 a.m., despite an 11.00 a.m. check-out. Reception could not fix the key, had to send someone with a master key, and offered no apology. At the bar, staff were often more focused on conversations than service. On two occasions, a bartender stopped making my cocktail for around 30 seconds to continue chatting, then seemed to lose track of what they were doing. Poolside service was equally indifferent. A few minutes before 7.00 p.m. I was simply told that last orders had gone, with no attempt to help. The pool area was chaotic, with children taking over loungers and using cushions to build play castles, while dirty plates, half-eaten food, glasses and wet towels were left around. Finally, the valet took my keys while I collected luggage, then disappeared; nobody knew where they were, causing another 15-minute delay. Hotel Bardo looks and charges like a luxury hotel, but the staff do not seem to understand what high-level service means.

Exceptional. A real treat, beautiful

Just an overall amazing stay. It was a perfect springtime getaway for me and my husband. The rooms and grounds are gorgeous, with wonderful toiletries and other in-room goodies. The staff were all friendly and engaging and made us feel so welcome. Highly recommend!!

Exceptional

The rooms were cute and we loved our pool day!

Ladarria went above and beyond to make our stay above and beyond our expectations

Exceptional

Staff friendly.

Amazing hotel and Ambiance!!!

Wonderful luxurious resort on Forsyth park in Savannah. Looking forward to returning again. Staff, amenities and accommodations are all excellent.

Bad Bibi and Saint Bibiana and the room service was all top-notch. Super cute pool and lounge areas. Would definitely come back. Nice high ceilings in the rooms and the showers are massive and perfect for two