Holiday Inn Express Scottsdale North by IHG

Safe place

Staff when checking in at 1:30am was absolutely fantastic. The man was polite and courteous and patient. However after check in he informed us that the hotel is under construction and that the next morning the water would be shut off from 10am-2pm. Walking down the extremely dark hallways to see a broken exiting door. Looked like the handle was hanging off the hinge. On the 3rd floor there’s trash cans catching dripping water. Signs everywhere to tell you this and that is out of order. From elevators, to coffee machines, to ice machines and even the express pancake machine was quitting. The plus was that the beds were comfy and the hotel was quiet although there really needs to be better lighting in the room. I can’t express enough that the staff were very nice but guest should have been made aware before booking because I personally didn’t sign up for construction. Seeing as how I had such a late check in due to delayed flights and only being here for the weekend for a funeral, I would not have stayed here.

Hotel is being remodeled. Room was dated. It was very clean. Breakfast buffet vwry average. Would not stay there again

This is a very nice place to stay. Quiet location. They were renovating at the time of our stay but it was pretty quiet on our end of the hotel. Breakfast was very good. Staff were awesome. We stayed a complete week and never had any issues.

It was construction going on and it was super loud. The only reason I bought the hotel was to get some rest to drive 10 hours back home on the morning. I arrived at 1 pm the construction stopped at 5ish but by that time I already had a migraine. I wouldn't of booked if there was a warning about the construction.

Very nice

Bed was great and clean. TV & A/C worked. There was no fire escape plan on the door but the glue was there. There were 2 bottles of shampoo instead of one being conditioner and I have long hair. I had to sign a notice that the desk agent told me there was construction during the day. The elevators in the lobby do not work so I had to walk to one end that I was shown and go up to the 3rd floor. My room was past where the lobby was underneath and the a/c was not working in the hallway. For the price and a clean comfortable bed, I think it’s worth it.

I first arrived to be told my room was given away, that got corrected. Was told under construction, lighting in hall ways was terrible dark, had to put my TPaper on the sink no holder, hot tub jets broke, pool does not look inviting fencing was rusty, no microwave, shower no shelves had to put on floor, breakfast was the worse I had at any of your hotels.. I am requesting a full refund, I had reservations for 4 days I checked out after 1 day!!!

Hotel was under renovation which wasn’t disclosed. There was a Washer and Dryer. Dryer didn’t work after I paid for its use. No USB outlets.

Hot tub wasn’t working Pool was nice Was in middle of a remodel Staff was helpful

Big alert the property is under renovation, during 8-4 there is a lot of noise. The property was nice place, the staff was very helpful. The breakfast was awesome, eggs, sausage, pancakes, muffin, cereal, yogurt and juices. If it wasn’t for the construction noise it would have received a bigger rating. I was not informed of the construction intill I was there checking in. It would have been nice to know before hand.

This is very nice hotel for the price. Quiet neighborhood with restaurants and few stores within walking distance. This was our second stay there. Very clean newly renovated room. Nice staff and good breakfast. Only three stars for amenities because pool was closed during renovation and that was not disclosed during booking or in confirmation email. Imagine the feeling if you just wanted to spend few days by the pool.

Cheaper A lot of damage to the inside of my room

Passable

This place has really gone down hill over the last couple years! Thankfully it's being remodeled - better late than never! I will not be staying here again until the remodel is finished. Bathrooms are musty and mildew scented, carpets are disgusting, and walls are way too thin, as you can hear every word spoken in the rooms around you.

Short overnight stay. Beds comfortable

Convenient Remodeling with furniture and debris all over the property

Quiet and peaceful

The staff was very welcoming and helpful. The hotel is currently under remodeling, so for the moment, things are in upheaval. They will obviously be much better once the remodeling is done. My room was mostly clean, but the floors are definitely aging (hence the remodel). The iron did not work in my room, and there is no coffee maker in the room. The fridge had some very old ice cream sandwiches left in it, so I know it hadn't been cleaned out in some time. They were tucked back on a shelf so someone would have to look closely, but there were a few of them. Breakfast had decent options, and the eggs were warm. The bed was clean and comfortable so it was good for a one night stay.

Exceptional