Sonesta Suites Scottsdale Gainey Ranch

The breakfast was great!

It was a beautiful area but didnt like the facility fee. Overall, I would stay again.

Bad no cleaning and dirty

Our stay was pleasant. Some areas of the hotel are a bit date. The hote was clean and staff were nice.

The staff were great. Hot breakfast was good. And the kids enjoyed the pool

The property was located next to a shopping area with groceries and restaurants. Breakfast was good. Overall great stay

Bon service lors du déjeuner et lors du happy hiur.. La seule chose c’est que le personnel d’entretien fonctionne avec un système de requête ppur faire les demandes piur fournitures supplémentaires (draps supplémentaires, serviettes propres, papier de toilette additionnel, etc.).

Don’t hesitate on booking this property.

The property was beautiful, and well kept. If you are doing a relaxing stay this is the place. You can enjoy the pool and the bar. The staff was nice. But the manager was the boom she came out and conversated with my husband and I. She gave us water cause it was hot as you know the rest. She was a great people person. She really represented her position very well and we think she was a great face to respresent the company.. Thanks for your hospitality!! We will definitely stay at this location again. FYI if you see drink ticket when you are booking it's only beer wine soda and water.

Great pool area and room was nice. The hallways appear a bit dated. It’s a long walk from the back of the hotel to the front but the happy hour and breakfast are worth it! Would recommend!

The low rating was mainly due to the constant need to contact staff to get them to due the most basic stuff regarding the room like take the trash (there 3 nights), provide clean towels, toilet paper, and provide the initial bed coverings for the fold out bed (have 4 small young children). All these things took multiple attempts, it became really annoying, it got to the point that I just put the trash out into the hallway and told them it was out there. There just isn't enough space in the room for them not to do a basic cleaning each day (take trash, provide toilet paper if needed, replace towels if needed). Each time I had to repeatedly tell the staff. I also think part of the non-response was my room was on the opposite side of the hotel. The pool was Ok, but not really made for young children, its styled nicely but the uneven pillar rocks lining the pool weren't so ideal.

Having a nice hotel with a bar and food is a huge plus. Great relaxing place to stay.

breakfast was very good, didn't use pool, room spacious and clean

Clean rooms, had a pleasant stay.

Rooms were clean. Having a kitchen in the room was great. The air conditioner worked well. The pool was clean. Plenty of seating. Having breakfast provided in the morning was great. My kids loved the waffles. Also the happy hour was great. The hot tub needs to be scrubbed. The pool blue tiles around the pool have some foul things written on them.

Everything

The staff is very helpful and attentive. We enjoyed the amenities such as free breakfast and happy hour. Staff was constantly picking up trash, and tidying up while we’re were there. It’s great for families and couples alike.

Great Place

Sonesta is in an excellent location for family friendly fun. Only about 10 minutes from the Arizona Boardwalk, Odysea Aquarium, Butterfly Wonderland, and more. About 20 minutes from Phoenix Zoo. The pool area was nice and very popular. The complimentary happy-hour was a very nice touch and a chance to meet other guests. It was an excellent value for the price, we got a 2 bedroom suite which was ideal for a heavy snoring partner. The property is a bit dated, but well maintained. The refrigerator worked well, but was very loud. Our room had a kitchenette with a stove top, but we mistakenly thought it included an oven. So our frozen pizza night didn't work out.

Thanks great hotel