Staypineapple, The Maxwell Hotel, Seattle Center Seattle

We requested early checkin, due to flying in, and getting ready for a concert. We communicated through hotel.com, and the property-on several occasions. We are older- We were left in the lobby over 3 hours, before finally an employee went up to ask the maids if the room was ready. The maids were "no where to be found", he said. The manager never did check on the room or the maids, to see if the room was ready. She walked by us many times, ignoring us. I fell asleep in the lobby once, waiting. Finally the young boy went up and checked and got us into our room. The floors were dark brown, so you couldn't tell they were filthy. We put our sockin feet up onto the yellow vinyl stool, and loads of dirt went onto the footstool, because the floors were so dirty. Hotel nice. Manager needs to be fired, along with the maids . Manager nasty and low quality.

The property is very unique. The pineapple them is throughout the property. Staff were awesome and the food at the restaurant was good. I would definitely return. Chandra was an exemplary hostess!

Great room. Comfy bed. Cool coffee maker. Friendly staff. Darth Vader in the elevator. Terrible view of a parking lot surrounded by tall buildings outside our window.

Great hotel and safe area

Great place! Room was clean and spacious. Had a great view of the Space Needle. They have a bistro attached to the hotel. Drinks and small bites. Pet friendly. They provided a complimentary aluminum water bottle and also some little goodies at checkout. Sunscreen, hangover relief, etc. all in all, a perfect stay.

We stayed at this hotel when we stayed overnight in Seattle for our Alaska cruise, it’s a little drive away from the pier, but it’s walkable from some attractions.

We've stayed here multiple times as we have friends in the neighborhood and visit often. Always a great stay: friendly staff, clean and comfortable rooms and great, walkable area.

Nice place will can stay again

We stayed 2 nights but didn't get maid service. Otherwise quite nice. Rooms are large. Good location

Very friendly staff and great rooms. This is our second time staying at this location. Convenient to transportation too.

I can't say enough about the staff at this hotel. They were so helpful and friendly.

Exceptional

I've never had an experience where we were checked in early (thank you for that), but then a family knocked on our door because they were given our room by the front desk. The front desk immediately called and said that we were supposed to have checked out by noon that day, but I communicated that we were actually JUST checked in. Then they said that we were supposed to be in another room.

Breakfast is pretty good and fast. Coffee is served with plastic cups.

Great location. Good vibes.

Kitschy and comfortable, great front desk service.

Superb

Funky, cool aesthetic. Close to restaurants and other activities. Felt very safe and clean.

Large rooms, good staff, great location.

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