Sheraton Sioux Falls Hotel & Convention Center

Good experience for my short stay.

Wonderful accommodations, beautiful facility! Super excited that we could travel to our venue without going outdoors! Great location! Will stay again!

This is a great place to stay if you’re going to a concert at the Denny Sanford Premier Center!

I'm a senior and have never been in a large hotel like the Sheridan. When I walked in and was wondering what to do, a young staff member asked if he could help me. I told him why I was there and he asked if I was registered. I said yes, so to the computer we went. He asked for my driver's license for identification purposes, had me sign a document and gave me the keys to my room. He gave me exact directions on how to get to the room. My questions may have sounded routine to most people, but the staff member treated me with much respect and answered every question like they were very important. That definitely calmed my nerves. Before I left the check in area to head to my room, the young staff member said he saw it was my birthday on my driver's license and wished me a big Happy Birthday and then all the staff in the area shouted out a Happy Birthday! It meant a lot because on that day I was celebrating 75 years! If it helps, the staff member who was so helpful and kind was Cayden. I told Cayden I work at the University of South Dakota Law Library and call law vendors frequently and I recognize good customer service. Cayden's customer service was superb! Thank you and God bless you Sheridan staff!

We loved that it was connected to the arena that we were going to see a concert. Breakfast was just average. You can tell it was a nice hotel in its day, probably prime. You can see the wear and tear, and it may need some sprucing up.

The rooms were clean and comfortable. Extremely nice staff and the food was good in the restaurant.

Very clean and the staff were accommodating

Only stayed one night and there was not hot water to take a shower.

Property is a little older and could use a slight refresh. But, nearly everything about it makes for a great stay. We are definitely coming back.

Stayed in town for one night as we were passing through. Clean room and the place had a great atmosphere from the get go. Helpful staff and love the indoor fountain/pond.

Cleanliness and it provided a quiet respite. Could not cool the room to an ideal temperature.

Excellent house keeping staff Greeting from front desk so so

Dislike that we had zero hot water night of arrival n also the next morning. None whatsoever. Ice cold showers. When we told hotel staff they said yes we know sorry. That’s it period. No warning n pre apology. Nothing. Never ever recommend this Sheraton Sorry. But it was very unpleasant. Dirty carpets n drapes.

Service was great. It was an older style room but was very clean.

We were moved to a different hotel when we got there to check in because they “over booked”.

Very old and outdated. It is time to remodel. Our room smelled like smoke. Toilet is badly stained. Lamp didn't work. Terrible lighting. We love the locations and have stayed here for years, but probably won't until they make changes.

Very outdated and smells like smoke in room.

Restaurant and bar was great. It safe times for going out to find food

Great location, convenient for venue we went and seen. Clean hotel in great stuff. Wish there would have been a hot tub

Good everything ok will go back next time