Quality Inn South Lake Tahoe

Exceptional

Very good

Floors were dirty and dusty. Bathroom needed a renovation. Bed was ok. Breakfaat was ok. Staff was very nice and helpful though.

Superb

Location is the only thing you have going for you. Dirty room, literally sheets on the bed from the guest before me, towel at and shower curtain rod hanging off the wall, grease smeared tv and mirrors, just dirty in general.

Superb

very clean and good prices for what they offer

Dont reserve better options for price

everything..see you next year

Parking lot is comfortable close to our room The bathroom the sink inside the bathtub is dripping constantly the water the refrigerator is too small

Nothing, it was ABSOLUTELY horrible. I paid a lot of money to stay here, it’s only worth about $50.00 a night, if there’s such a thing

The location and price for a two bedroom suite were great. Right down the street from the casinos, amphitheater, and Heavenly. This is the only reason I gave 2/10 instead of 1/10. Customer service was TERRIBLE and is the only reason I will never be staying here or with this brand again. We arrived in Tahoe about 2pm, which is two hours before check in but I went and checked with the front desk anyways since we had to get ready for a concert to be there to check in before 4:30. Our room wasn't ready and they told us guaranteed 4:00, so we went to the casinos down the street to kill some time. Our friends went and checked into a different room type about 3:30, so I asked the front desk and they told me guaranteed 4:00 again which was no problem again. We went and started getting ready in our friend's room and I went back at 4:00 and there were a few people in front of me so by the time I got to the desk it was between 4:05-4:10. Alisha, the lady at the front desk, saw me and started laughing. She disappeared in the back for another five minutes and came out and said they needed 15 more minutes pushing our room out to after 4:30, even after being told multiple times our room was guaranteed ready at 4:00. After being told our room would be ready GUARANTEED 4:00 so many times, I couldn't trust what Alisha had to say anymore and I asked what would happen if I came back in 15 minutes and it still wasn't ready? She replied "Well if you really think about it, this is the first delay we've had and you really shouldn't be upset about this!" I went and called Booking and they talked to her, when she should have transferred to a manager because I went back up there 15 minutes later and not only was the room still not ready, but she decided to confront me and tell me that she wasn't being rude. She asked for my ID so I put it on the counter in front of her, she picked it up, and then she walked away and handed my ID to her coworker and asked her to check me in because I threw my ID at her apparently.

Passable

Loved it had his own beach! Nice rooms

Good enough for our needs: location was great, room was adequate, breakfast was good enough but very crowded and staff couldn't keep up with hot food demand on weekends

We were traveling with kids and requested a room change because of the unpleasant smell and cleanliness issues, but we were told that the hotel was fully booked and no other room was available. Overall, the experience was not worth the amount we paid. I would not recommend this hotel, especially for families traveling with children.

The room appeared to be recently remodeled. It was clean and quiet. It was within walking distance of the venue where we attended a concert. Breakfast was included. Nothing .

nice and clean....location great No Parking

Location, staff, breakfast and comfort

Fabulous location and very nice motel. The pool was beautiful and they had a reasonable breakfast.