Holiday Inn Express Springfield by IHG

Clean, good beds. Would stay again

The property was great No comment

Of the 9 hotels I stayed in during this vacation, your handicap bathroom was the best. Room was Close to the entrance to hotel. Very good shower set up for both w/c and ambulatory guests. Hoping most of your hotels are similar Breakfast was average. No grab bags for those needing to go breakfast

To use the pool. You have to cross a street into another hotel and our card didn't work. They also advertise a hot tub and there wasn't any.

Rooms are in need of minor maintenance but clean and comfortable

Was perfect besides being put next to people who were extremely loud at 1-2 am yelling and slamming doors. Would’ve had a great stay but that made the stay terrible, didn’t sleep at all before work the next day.

B+

Anthony was efficient at checkin. Personnel were very helpful and friendly.

Hotel was convenient to highway, room was nicebut Elevators and hallways need some attention

Anthony was thorough and helpful at check in. Breakfast was delicious and the room and property were clean.

My daughter and I were in town for Women’s Professional Baseball League games - it was nice as we checked in the staff knew exactly where the field was and the best ways of getting to and from. The front desk staff was also able to answer our questions about the Lincoln Presidential Museum. Our room was everything we needed with a comfy bed and a great shower. The gym had the basic amenities I required to keep up on my marathon training. The breakfast amenity was wonderful! Having hot eggs and bacon for breakfast one day and biscuits and gravy the next was great. We were really impressed with the on-demand coffee maker in the lobby, too.

It was a great place for me and the kids for the night. They loved the breakfast especially the pancake machine.

Only downfall was the outlet on my side of the bed were too loose to hold my cord. Also entrance from street was confusing.

Size of the room was perfect, had good lighting, and comfortable bed Only downfall was the outlet on my side of the bed were too loose to hold my cord. Also entrance from street was confusing.

Very poor

The hotel and room were OK, there's no direct driveway to get to the hotel so you have to turn in at the hotel next to it to get in. The pool and hot tub they advertise are also in the hotel next to it, we would have had to take a sky walk to get there but ended up not going because it wasn't in the same building. The person who checked us in was friendly but we left with questions like when the breakfast hours were. Room was decent and seemed clean. Didn't like that we could hear noises from other rooms and the parking lot. We would stay again if it was cheap enough but if you're looking for something nice, look elsewhere.

Where to park once you get your room

Staff was helpful and room was clean. Will definitely stay here again.

After checking in that afternoon they booked someone else in the same room i woke up with someone else trying to get into the room. Scary.

We just checked into our hotel and we cannot stay here. The bed has fuzzies in it the couch has food crumbs, the air sounded like a jet plane but also would not go below 74 degrees.