President Abraham Lincoln Springfield - DoubleTree by Hilton

The rooms seem pretty out of date. The door on the bathroom was so close to the toilet and bathtub in our room that it felt like my leg was touching it and I’m a very petite person. The room temp was set at 70, but was absolutely no less than 75 in our room. Yes, we are in a heat wave, but the fan couldn’t be felt blowing from the air conditioner even when holding my hand 2 feet away. This room was absolutely not even close to worth the $180 we paid for one night. No breakfast or parking is included either. We just had a 1 king bed room. The lobby still smells like people used to smoke indoors. Absolutely would not return for this pricing. The front desk did send up an oscillating fan to help with how hot our room was which we appreciated, but still would not return.

The restaurants and bar were very handy.

The room was slightly dated but a good size, spotlessly clean and perfectly comfortable for my one-night stay. Most of Springfield’s principal historic sites were within easy walking distance, including the Old State Capitol, the current State Capitol and Lincoln’s home. There were also plenty of nearby bars and restaurants, making the hotel an ideal base for exploring the city centre. I ordered a take out meal from the hotel’s bar and restaurant. The food was adequate rather than memorable, and the restaurant was extremely quiet for a Saturday evening—I was its only customer at the time. Overall, I would recommend the President Abraham Lincoln Hotel for a short stay when visiting central Springfield, particularly because of its excellent location.

The pillows The lighting. The carpets were dirty. Bathtub was cracked, toilet didn't have pressure to flush.

Great place to stay . Will return next year .The only thing that was a bit of a i convenience was the parking .It was garage parking .The fee was only 7.00 but i felt they should of has some kind of free parking for guests.Other than that it was beautiful. It was clean. Also the staff was great. We even got a oatmeal walnut raisin cookie.

The staff were so kind, but the room wasn’t very clean. The pool was very disappointing, I wish they would have just had it closed.

Exceptional

Room was nicer than pictured. The lobby was a bit grungy with furniture that looked worn and stained. Not sure if there is anything nicer with a very central location. I would book there again.

The room was very nice and loved the view from the 10th floor! Staff was very friendly and helpful. Hotel located near Lincoln Museum and Home. The restaurant staff was friendly and the breakfast buffet was good!

We checked in just after 4pm and waited in a long line for check-in. There was one worker checking people in and the other worker was on the phone and would occasionally check someone in. There was absolutely no urgency. When it was our turn to check in, we were told that our room was not ready. He still took my ID and credit card for incidentals and told us we would be called as soon as a manager could approve our room which wouldn’t take very long. Luckily, another person in our group allowed us to use the restroom and change clothes in his room because we had dinner reservations at 5:30. At 5:15, we had to leave for dinner and stopped by the front desk to check the status of our room. We talked to the same worker who acted as though he didn’t even know who we were. I had to provide my ID again and when I said to him “we just gave you all of this an hour ago” his response was that that was a pre-check. We were finally given keys and arrived late to our dinner reservation. I’m a Hilton honors member and was not given credit because I booked through this website and when I inquired about an adjustment due to the late check in, I was told they couldn’t help me because I prepaid through a third party site. The room smelled musty. The door to the bathroom was partially blocked by the toilet. I would not stay at this property again.

Staff- obviously know me. Thanks!

Good

Requires immediate updating. Questionable location. The staff demonstrates exceptional hospitality and professionalism.

The staff was excellent!!! The security was very good as well. You could only go to the floor where your room was located. The elevators had a card access reader. I was disappointed I could not check in till 4pm. That seemed a bit late for me.

Very good

Nice hotel, had booked a room in advance online, got there said they had no rooms, after brief argument they finally had a room, but once we got in there air didn’t work.

Exceptional

Air conditioning and internet did not work….horrible experience We complained but since we booked third party they could not help us??

Hilton Honors never worked, never updated my password, was basically a no go.

Practically no air conditioning. Asked for house keeping after 2nd day and had to ask 3 times to get room cleaned and new towels. Front desk staff was not very sociable.