Quality Inn US65 & E. Battlefield Rd. Springfield

Exceptional

Location I got bed bug bites from staying at the hotel and it was awful. I should call and ask for a refund

Exceptional

Nice stay but the breakfast...

Our room was extremely smoky smelling, I do not feel I had the option of choosing a non smoking room. The cleanliness of the hotel was okay, could’ve been better, but really felt nasty staying in there because of the smoke smell.

I was checking in after having moved to another part of the state, still had my local address on my driver's license. They wouldn't let me stay, no locals are allowed to stay at the hotel. Apparently there's a high occurrence of locals renting a room, having a wild party and trashing the room. That or prostitutes using the rooms. I like to think I look like a good and decent citizen, they shouldn't have a blanket policy like this, but leave it to the manager's discretion. I drove 200 miles and didn't have a place to stay. Other motels in the area had a similar policy, but the would at least accept a $250 deposit. Not this place.

Exceptional

It was clean, comfortable, smelled good, had a coffee maker and in a good location for food and gas. The receptionist evidently checked me in under someone else's name but the lady before I left caught it,fixed it, and explained what happened honestly. My door was tough to open and close and there weren't enough outlets by the bed.

The privacy was nice they never bothered us The drains were slow. The tub filled up when I showered and sink backed up as well

Location was pretty good They charged my bank account multiple times and I now have to dispute with my bank

Room was clean but we booked 2 queen beds and ended up with 2 full beds when we walked into the room the tile as coming up off round the TV stand I took picture of it nd showed it to them only one lamp worked in the room and most of plug ins did not work the pool was tiny so we never got to make it in there it wasn't the worst of ever stayed in but I do wished it was what I booked the people were friendly

I had to go to a motel next door for a late-night check-in, as the lobby is not open after 11 p.m.

Clean room. Good location.

Clean room. Good air conditioning!

Location Friggin neighbors fought all nite yelling and screaming. Slamming doors. Others took up 7 parking spots with their trucks and trailers. Breakfast was horrible.

The location was convenient. The hotel was old and in some need of updating. I did not go to the breakfast room. The air conditioning unit was quite noisy.

It was fair

We loved the pool and location of our room! We was barely able to keep our granddaughter out of the pool! The coffee pot leaked and the other one they brought us didn’t work! And the plug I. Behind the bed didn’t work so we had limited plug in outlets!

Exceptional

I mean if u dislike your job so much go find a different one where can at least smile….