Home2 Suites by Hilton Houston Stafford

Great experience, loved the full size refrigerator, excellent location!

Pretty good experience

The hotel establishment was very clean and the staff was extremely helpful, courteous, and always available. Fresh baked cookies was a highlight to our evenings. I recommend this hotel and will certainly stay again.

Great place, very convenient.

Staff are great.

I had been staying at this property for several days while waiting to move into my new apartment and was extending my stay one day at a time. A reservation issue occurred after a third-party booking changed my dates. I worked with hotel management to resolve it and was assured it was being handled. At no point was I told there was a deadline to arrive or that my reservation would be refused. After work, I booked another night, paid for it, and arrived around 11:00 p.m. with my children expecting to check in. Instead, the front desk informed me that management had instructed staff not to accept my reservation. Had I been told this earlier, I could have booked one of the several nearby hotels before arriving late at night with my children. What happened next was heartbreaking. My children and I were left without accommodations and ultimately spent the night outside the hotel while our belongings remained inside the room we had been staying in. On top of that, multiple charges and refunds tied up hundreds of dollars, leaving my bank account overdrawn during an already stressful move. This review is not about a simple reservation mistake—those can happen. It is about how management handled the situation. Communication was poor, there was no meaningful effort to help us find a solution, and the outcome left a family without a place to sleep.

The property was well maintained and very cozy. The young lady who checked me in was incredibly sweet and made the check-in process smooth and easy. My only suggestion would be to have a full stove in the room. Aside from that, I would definitely stay here again.

Great stay. Be back again

This was a last minute booking after a horrible Airbnb experience and voluntary cancellation due to uncleanliness. I was relieved to find quick check in, pleasant staff, clean room and comfortable sleeping accommodations. This hotel saved the day and I was very pleased with my experience.

No reg coffee was in area for 45 min. No blanket. Alarm was sounding for several hours.

Great!

The hotel is located in a nice and convenient neighborhood and there are many restaurants and attractions nearby. The room was large & had its own kitchen which was helpful since we were traveling with a toddler.

Nice dog park in back. Not the best breakfast. One rude staff member. Took my dog outside and upon coming back in to get coffee in the lobby and go back to my room. The staff at the desk flipped out about it. Hilton charges 75$ to have a pet, yet staff is rude about getting a coffee with a pet.

It was a nice hotel for a quick stay.

The staff was friendly, the room was pristine, and the breakfast was solid. Good options.

Very good

Very. Nice. And. Cleaned

Had a great stay! The hotel was clean, comfortable, and well-maintained. The staff was friendlythruout my 3 day stay. the overall experience exceeded my expectations. I would definitely stay here again and highly recommend it to others.

Nice staff and clean. Thank you. Need to fix the 2nd elevator.

Bad