Intown Suites Extended Stay Select Houston - Stafford

Nice room and staff. N/A

The manager is really nice. We have been here over a week and the pricing/value is exceptional.

Good area. Quiet. Helpful staff Room was small

Passable

Staff was rude, cancelled my reservation without notifying.

Nothing. Staff was rude, cancelled my reservation without notifying.

The door was off

The staff The door was off

The whole thing was a scam. Who would have thought that a hotel but not open for check in after 7:00 and close on Sunday? After I booked, I found out so I send many messages to ask if I could check in late, not a dame person answered. Both booking.com and the facility were horrible. Being from Asia, i could not call. But no one answered my messages for days until I had to board my flight. I had to book another hotel for the first night and then came over the next day. It was closed too, on Sunday. I called and the lady who answered the phone was super rude. She should not be in the customer service field. Extremely uneducated and rude. Totally unscheduled. Shame on her. I was charged for nothing. Screw you all. I wont ever book this place and will also limit using booking.com from now on.

I would like to say Eff you all!!! The whole thing was a scam. Who would have thought that a hotel but not open for check in after 7:00 and close on Sunday? After I booked, I found out so I send many messages to ask if I could check in late, not a dame person answered. Both booking.com and the facility were horrible. Being from Asia, i could not call. But no one answered my messages for days until I had to board my flight. I had to book another hotel for the first night and then came over the next day. It was closed too, on Sunday. I called and the lady who answered the phone was super rude. She should not be in the customer service field. Extremely uneducated and rude. Totally unscheduled. Shame on her. I was charged for nothing. Screw you all. I wont ever book this place and will also limit using booking.com from now on.

Rustwater from tub faucet, shower inoperable, something chewed me up look like bedbug bites. I know i won't be back again.

Great place

Nothing Everything

Accessibility, clean room

Every thing was good. My kids and I enjoyed our stay…

Exceptional

Excellent

Exceptional

Passable

Rooms are nice and clean, very quiet considering how big the hotel is, only thing I don’t like is that you can’t exchange towels and wash cloths. Other than that it’s a good stay