Spark By Hilton Staunton

Location I have no complaints

Just a overnight stop for rest but very pleasant.

Can't really complain great stay

Clean Nothing

Location Tv, phone didn’t work for me without several visits to front desk.

Indoor Pool is a great option for our son to get out some energy before bed and before heading out for the day's activities. Breakfast is filling and has plenty of options, even for our picky eaters. This is our third time staying, and the rooms are always clean. Our room faced the railroad tracks, but we didn't mind because we're not light sleepers, and our kids found it exciting to watch. Great central location that is really convenient to 81 and 64. We spent part of our time in Harrisonburg, part in Charlottesville, and a bit in downtown Staunton. All locations were easy to access from the hotel. Great affordable hotel to stay in during a JMU or UVA football weekend when the prices in the other towns go sky high. The only thing that would make it better for us would be if the rooms were a bit larger, with a pull-out sofa. However, for our needs on these trips, rooms that accommodate 4 were enough.

Location and staffs None

The rooms were spacious and comfortable The breakfast area was too small for the number of guests

Close to interstate. The bed was comfortable. The gentleman working front desk was nice, I didn't get his name. We were traveling with my dog. When we checked in they put us on the 4th floor. The toilet was nasty, it had not been cleaned. We ask for someone to clean it, we were told no one was available to clean it that night. The next morning, as we were leaving housekeeping was in the hall, so we ask them to clean it. The manager was standing there and said, yall are not supposed to be on this floor with a dog. They moved us to the first floor. Also, there is a train track right beside the hotel. They put us in a room closest to the track. Trains ran all night. From then on they were not friendly to us, we had nothing to do with being put on the 4th floor. Also, the outside door locks did not work. You are suppose to use your room card to open it. My husband was taking our dog out walking. He got locked out and had to walk around to the front in his pj's in 30 degree weather, because the lock was not working. I usually don't leave bad reviews, but we travel alot and I will not choose Best Western again.

Nice room and common areas Área a little sketchy, nothing in walking distance. Way too expensive.

Good breakfast. Comfortable beds Pool was nice temperature. Coffee and tea in lobby 24 hrs was very nice. Baggage cart wheels were difficult to move. Bathtub seemed stained. Old carpets in rooms.

Love the location, quite rooms were very comfortable Dinning are to small for the amount of people staying, had to go some where else to breakfast.

Staff was awesome. So friendly. Room was very clean and comfortable. Couldn't figure out the tv.

I had a problem because the charge was doubled on my credit card, but they resolved it during my stay. I was not informed that I had to request room cleaning one day in advance. The breakfast is not of good quality.

Clean, very friendly staff, and good variety at breakfast. Highly recommend.

Older property but seems to be fairly well maintained Bathroom shower walls are spotted up but I think due to age. Got double charged by hotel but they did refund it.

Vacation

Very nice and comfortable . Staff was great .

Clean and quiet. Only a couple issues that gave the stay a negative rating. Air conditioner worked well (felt like the arctic). Breakfast was run of the mill eggs/sausage etc. Good not great. Coffee was good. No issues with parking Check in. There were 7-8 checking in and only one front desk worker. He was trying to check them in and deal with other issues (guest's tv remote didn't work so he was trying to contact someone to help with this and ended up giving the a new room as the replacement didn't work). The shower head was also in bad shape. It was leaking bad no matter what setting it was on and provided little pressure (seemed to be pretty old - room 215)