The Blackburn Inn and Conference Center

The property is very cool and historic. It was disappointing to have this issue. The rooms were beautifully decorated and well apportioned. The on site restaurant is only open for breakfast which was also frustrating.

Our room, which was a suite, smelled of dog. The sofa, which hosted a pull out bed whch my child was going to sleep on, had stains on it and did not smell good. We figured we wouldn't make a big deal because we were only staying one night.The bathroom which was big and beautiful was dirty. There was either makeup or something on the baseboards and walls and someone had wadded up a big hunk of toilet paper and threw it up to stick it on the ceiling. The room only had one towel but I walked down the hall and asked the staff for more which she was happy to provide me additional towels. Overall, for one night, it was fine. The building itself is beautiful and historic and interesting The bathroom and room were nicely appointed but as a "high-end" inn, it was not as clean and inviting as other hotels we had stayed in at different portions of our trip which were definitely less expensive.

Historic property with a lot of charms

Nice place to stay. I will again. When I got to my room, there wasn't any towels. It was taken care of immediately and I got a complementary breakfast out it which was also fantastic. Thanks Blackburn. See you again

Do not rely on the pictures for room expectations or lay out. No elevator to the 4th floor. Floors creaky all night, loud halls made it difficult to sleep with other loud guests coming and going all night. No sound proofing so light and sound though doors all night long.

Staff was very helpful and attentive, room was clean and hotel was one of a kind

Room was a bit stuffy; to mediate it we were given a strange device which blew out cold air when ice was placed in it.

Beautiful!

Short visit but the property was well maintained. Front desk staff very friendly. Rooms were clean - some larger than other but all amenities needed were available.

Great experience. Staff was super helpful.

We had an issue finding a room that was available but Gwen was extremely motivated to find me a room. The room was comfortable with a nice sized bath. Perfect for a single traveler. I also had breakfast which was delicious. The grounds are beautifully kept and great for a morning walk.

The facility and grounds were lovely/interesting though the current construction projects limited access.

Very clean, well maintained, bed was nice and comfortable, but not a lot to do, rooms were small, not much storage, kind of cold feeling, 1st floor felt like a dungeon, parking and registration were a haul, not sure we would stay there again.

Room did not have iron, but it arrived within 60 seconds of my calling housekeeping. We booked two rooms. One did not have any towels, the other had coffee pot and pods, but no cups, creamer or sugar. Not a deal braker, and they addressed issues quickly. We would definitely stay again. Very close to adorable town with shops, restaurants and weekend music.

I love the vibe of the place; it's a beautiful property with an intriguing history. The woman at check in was super nice and helpful. The thermostat was a little difficult to figure out.

I liked that you restored this property. I feel like the bedrooms are small and crowded with furniture.

Wow! Photos don't do it justice. Absolutely beautiful hotel, brilliantly restored. Loved the fact there were original flagstones in my room. View from the cupola is superb. My room was perfect for a single traveller, great price. 10 minute walk to downtown Staunton. Special kudos to the kindly gentleman who was very patient with my questions about the staircase and the renovation! Honestly couldn't recommend more Absolutely nothing

This property is amazing, truly beautiful inside and out. Very clean and friendly staff. Gwen was exceptionally helpful as our room did not include any sugar or cream with our coffee. She went out of her way to locate some for us, eventually just going into the Bistro to find some fresh milk and sugar for me, she even brought us some mugs. So kind! I was however extremely disappointed to learn there were no pastries like the website showed. I was truly looking forward to those BUT I would definitely not let that stop me from going back. I do believe they could do a better job in the Bistro area, the chef was trying his best with the limits he had. The cupola was beautiful, being so close to historic downtown Staunton was wonderful. We were celebrating our 21st anniversary and I am very pleased that I chose this place for such a special day!

I loved everything about the INN. From the heritage and just imagining who would have passed through the old doors and walked the floors.

TVs great, but very difficult to find channels because guide does not match on paper or on screen and the two tvs are different also. Glass doors in hallways help with noise. AC great. But, I was awakened and only got about 5 hrs sleep second night because very loud guests, 1 male and 1 female, came in at 1:15-1:30 am and did not quiet down quickly. I also was very disappointed by the pet policy—my std poodle was very good, but not being able to leave him in the room, and not knowing that until I checked in, was very difficult. I would not stay here again with a pet. Also, it was the first time I visited this property (large property)and would have loved to have had front desk staff point out some of the things I should see. Never did see any restaurants or anything else. Was directed to parking and side door after asking a question. Nicest staff member was young woman who brought me 2 bandaids when I got a small skin tear Wed. night (5/20) after shower. Told front desk checking out bathroom needs touch up paint on windowsill.