Courtyard by Marriott Dulles Town Center

My first time staying at this hotel. I enjoyed it very much, the staff were amazing and super nice. I would most definitely recommend staying here

Free Lavender shampoo is can be dangerous to have. People have allergies to lavender.

Everything

Fitness center could be better, and I saw a few people disappointed there was no buffet/continental breakfast (I saw this ahead of time). Overall, would absolutely return next trip to the area.

Staff members were friendly. Hotel room was clean.

The front desk staff explained that Expedia calculated a different tax rate, but the explanation did not make much sense to me. Later, she discovered there was an extra breakfast charge that should not have been added because I did not have breakfast at the hotel. Instead of carefully reviewing the charges, she seemed to blame others for the mistake. Overall, the check-out experience was frustrating and unprofessional.

The breakfast was very good and the people running the restaurant were great. Nice hotel but getting a little old. Very clean and nice staff of people.

The best hotel ever

Front desk staff exceptional, unfortunately, bed was too hard, room had multiple live stink bugs crawling around, and when I went to shower there was a pubic hair on the floor by shower! Also rooms facing route 7 very loud, was kept awake all night by traffic noise

I liked the location of the hotel in relation to the mall and the restaurants. The parking was super easy, there was a nice big parking lot with parking all the way around the building. Check in was also an easy process. The lady that checked me in was super nice and professional but when I asked he if there was a fitness/workout room she told me no. I told her I saw photos of the fitness room in the photos for this hotel on the booking.com app where I booked the hotel. I tried to show her but my phone wasn't loading and she told me they were prob generic photos from another location. After going to my room to drop my bags I came back to show her the photos after they were able to load on my phone. Finally she was like "Oh yeah we have that room." How do you work at this hotel and no know about a whole room, one of the main amenities at the hotel? I will say she did offer me a breakfast voucher for the trouble but I didn't use it because I already have breakfast plans. I was trying to figure out how to log out of the Netflix app on the TV but couldn't figure it out. I tried to call the front desk on the phone in my room and after numerous attempts it did not work, which was frustrating. I was able to figure out if you turn off the TV it resets the Netflix app and logs you out though. When I was staying in the room I had a few food items like soup and popcorn to enjoy a movie with. There was no microwave in the room which is the first time I have ever seen that in a hotel. For a hotel of these standards and price you would definitely expect a microwave in the room. I instead was able to find a microwave in a little room right beside the elevator. This was frustrating also. One more thing that I didn't like that I haven't seen before is that the little fridge in the room had a 2 hour timer before it would shut off again. I had to hit the button multiple times during my stay to insure that my drinks and food would stay cold. Normally a fridge in a hotel might have a temperature setting but never a 2 hour timer. The hotel was nice but these are some issues you should not have to experience at a hotel with this name and reputation.

Near the mall Too cold, make sure your fireplace is always running. It’s. Good feature.

The staff was very friendly from the moment we walked in the door. The beds were extremely comfortable and the hotel was very quiet. The room was also very clean and all of the amenities were provided.

The breakfast was good. My children enjoyed the french toast and seasonal fresh fruit. The size of the room with the pullout bed was a little tight. We turned the sofa around so ot didn't face the bed to allow more space, but it was against the working table.

The front office staff are great. Changing of towels in the rooms and emptying the garbage can be done better

Check in was quick and easy and the front desk person was very personable.

Nice room. Very quiet. Close to Dulles & dining.

Great staff. Best breakfast I’ve ever had at a hotel.

Very nice staff and clean hotel with bar and food onsite. Best in the area.

Terrible

It could use brighter lighting