Hampton Inn Sweetwater

The only good thing was the staff.

The elevator is broken with no clear timeline to get it fixed. The breakfast is poor and the rooms are dirty. I would not recommend the Hampton in Sweetwater.

It was unfortunately the worst Hampton Inn I've stayed in. For the price of the room, I was very disappointed with how run down the place was. The carpets sorely needed deep cleaning, the elevator was broken, and the sheets even had a rip in it. The freezer section in the mini fridge was a stained block of frost. Usually Hampton's beds are super comfy, but these seemed firmer than Hampton's I've stayed at. I was thankful that the air conditioner worked well and I didn't see any bugs at least considering how rundown the place seemed.

Elevator didn’t work. Room wasn’t very clean, the fridge barely worked.

The location was great. The bed was fairly comfortable. The breakfast area and sitting area were very nice. The front sliding doors were super slow and wouldn't hardly open. The elevators didn't work the whole time that we were there and we were on the 4th floor! There was no hot tub because the heat didn't work in it so it was just a "spa" with cold water. The pool trap by the "spa" didn't have a cover. It was an uncovered hole that is DANGEROUS! There were no pool towels on the shelves. The front lawn and side areas had not been mowed or taken care of. Our bathroom, especially the shower, was very dirty. I went out and bought cleaning supplies so that I could clean it before I used it. The shower caulking is moldy and black in places and the walls had dark, grimy build up. The shower doors have so much build up that they're opaque. The water pressure was so weak in the shower that it was hard to wash my hair. The wallpaper is peeling and was stapled to the wall. The pillows were small and flattened down to nothing when we laid our heads on them. The little coffee maker was missing the pod basket. We did NOT receive maid service at any time during our stay. We had to get towels from Bryan at the desk and supplies like toilet paper off of the maids cart in the hallway but she never came to our room. Our trash was never emptied, supplies were never restocked by anyone but us. (We did put DO NOT DISTURB signs on the door twice because we had left valuable belongings in the room.) But the other days nobody came to service our room. We didn't eat breakfast there at all because we didn't see any fresh food like eggs, bacon, or sausage. For the price that we paid, I expected a lot better accommodations. I called IHG for help but because we weren't made aware of the elevators not working until AFTER we were checked in, the very rude, snotty female on the phone did NOTHING to help us. I was very disappointed with our stay.

Broken elevators, main door barely opened,toilet barely flushed, 1st room they gave me the door lock wouldn't open then it wouldn't lock.

Had to wait at the front desk for a clerk at least 15 minutes.

The room temperature The bathroom door not latching, the amount of wall and ceiling damage inside and immediately outside the room. The hallways and elevator smelled weird. One of the two elevators was broken. Had to wait a while to get checked by staff who were not at front desk with no notification.

Overall nice. Hot tub was dirty with literally dirt in it but the pool was not bad

Old property needing some TLC.

Nice rooms Pool seems to have a lot of problems

Clean rooms

The room was clean and pet friendly. The breakfast was good. We were disappointed the pool was order of order the entire stay.

Make sure to request the top floor, extremely loud noise above us all night..

No pool on a 90° weekend was quite sad.

This was very sparse