Quality Inn Sweetwater I-20

The ac kept blowing regular air not cold so we would have to unplug it wait for some seconds then plug it back in not fun when it was up on top of the corner of the wall definitely needs some updating

The breakfast was phenomenal! Location was great with plenty of options for food. Beds were great after a long day on the road.

Lovely staff, very welcoming, rooms were comfortable and clean.

Near Walmart stores gas stations restaurants

It was fairly quiet and set back from the road. Bed was comfortable and we slept well. Staff were polite and helpful. The hotel room was very tired, even after renovation. The tub was old and had hard water stains. The hair dryer was attached to the wall and when we used, the bolts and entire unit came right off. The toilet seat was loose. There was fresh paint spots on the tile (dried). There were no elevators to access the second floor.

Air conditioning was loud but efficient. The room was clean & comfortable but certainly no frills. Breakfast was exceptional! Staff was friendly and helpful.

Location was good, Staff was friendly and hotel was clean Rooms need some updating looks like it’s been a while since any room upgrades have been done.

The room was adequate for our needs. We enjoyed using the workout facility which had extra space for stretching and exercise. Breakfast was the basic necessities - coffee, hot bar with eggs, sausage, ham, biscuits, gravy, yogurt, waffles, oatmeal, and juice. It is a good stopping place on the road if you need one. It was very quiet even though it is right on the interstate. The air conditioning was hard to manage as it was a wall unit. There isn't a lot of extra space for luggage in the room. There are connecting doors to reach the lobby from the rooms which are meant to be secured and only accessible by key card, however, many of the bars securing them were broken. Unless you ensured they were closed behind you, they could remain open.

It was a pretty average hotel, front desk was nice, breakfast was good, things were clean. It got a little hot in the room, the ac was as outdated. It was a window unit in the wall and didn’t stay running to keep the temp.

Nice place to make a stop on our trip. Enjoyed the pool and great breakfast. Staff was very helpful and very courteous!

Everything was great! The only thing is the room was a bit smaller than expected. We only stayed one night, so not too big of a deal.

Breakfast was good- better than most motels. I liked it all.

The room was clean. Service was good.

Fantastic Breakfast & Super Friendly Staff!

Expect a nice room and helpful staff in finding places to eat, etc..

When we entered our room from a sketchy exterior stairwell that joined a back parking lot, neither of which had security cameras, it was humid and stale smelling. First pass inspection revealed: Ceramic toilet tank was shattered and ready to collapse if one were to lean on it. Lid to tank was cracked also. Tub was grimy and gray brown all over bottom and sides. Could see daylight around upper and right border of mini split wall ac unit. The plastic cover of the AC unit was HANGING OFF the main frame and you could see internal ac components. I attempted to rescue it but the metal tabs in the frame had been bent and wouldn’t mate with the cover. The plastic vents in the ac were covered in black mold spores. Disgusting!!!!! And the crown jewel… in the wall of the bathroom over the toilet, where a powered vent fan SHOULD HAVE BEEN, there was instead a louver cover to the vent dict. It was hanging crooked on wall with one screw barely in sheet rock. Exposing an open shafts with…. Animal turds! (Think raccoon or very large rat!), animal fur, feathers, and mouse droppings! I managed to put the louver grill over the square hole temporarily but it will come off with a mouse fart. The staff tries to overcome these atrocities by being overly kind but it doesn’t change the fact that this place SUCKS and is dangerous to your health and safety! AVOID!!!