Comfort Inn & Suites Tigard near Washington Square

They room was smelly. Had to ask for soap. The towels had stains. Some of the staff we grumpy.

Staff was really nice! Breakfast was great! Room was very clean!

​I booked a room for Feb 4–7 and my card was charged $265.82 that morning. When I arrived at 6:00 PM after work, staff refused to let me check in, claiming I was on a "DNR" list, but refused to give any explanation. No one contacted me prior to arrival despite having my details all day. ​To make matters worse, staff improperly logged me as "checked in" anyway so they could keep my money. They are now actively ignoring Hotels.com's attempts to process my refund, forcing me to pay out of pocket for a second hotel at the last minute. ​This follows a previous stay where staff gave a room key to an unauthorized individual who ransacked my room. Zero accountability, zero security, and they will take your money for a room they refuse to give you. Stay away!

Room smell smoking, old and carpet torn. Staff don’t even help out and or wanting to refund.

Nothing

The room was very nice and clean. Staff was courteous and helpful. Stayed there before and will again if have an opportunity.

The bathroom was in especially bad shape. The water pressure in the shower was barely a trickle, making it a frustrating and unpleasant experience just to get clean. Service didn't help matters either. Staff seemed indifferent at best — no warmth, no smiles. The night staff in particular were unfriendly and unhelpful, which made checking in feel more like a chore than a welcome. If you're looking for a place to relax or enjoy a vacation, steer clear of this property. The only scenario where this might be "acceptable" is if you need a cheap, no-frills bed for a single night and don't care about comfort, cleanliness, or service.

This is a garbage hotel with a front of building face lifted to cover the problems of the room. Torn carpets and dirty and only sprayed with massive deodorant to hide the smell. This was so awful that I left after I saw the room

The elevator was very loud and jerky. The bathroom door in the room was falling off the hinges so we had to lift the door to close it. The fan cover in the bathroom was falling off the ceiling. There were outlets with no face cover so there were exposed wires.

H

Clean room and good breakfast

The positives were that the beds were comfortable and the AC worked.

To make matters worse, the room’s landline phone was not working, which was extremely inconvenient. I had to use my personal cell phone to call the front desk. When I asked why my door had been opened, the staff member told me, “My system showed that room 217 was vacant.” I find that explanation very concerning, as it reflects a serious lapse in guest safety and security. In addition, there was cigarette smoke throughout the property, making the environment uncomfortable. Overall, this did not feel like a hotel experience. It felt more like a shelter than a hotel, and I am very disappointed with the lack of security, maintenance, and overall guest experience.

No comment just would not recommend

Didn’t book this

I liked the beds they were great and the room was clean. I didn’t like having to go to the first floor for ice.

Location was good, price was right and offers hot breakfast.

Near things I was doing the next day Bed far too firm, pillows were too soft, I elected for a non-smoking location, and there were people smoking weed in the elevator. The floors needed swept in the room, and the lobby bathroom was out of TP.

My room and beds were good. Whole place smelled stale and like old cigarettes. Fans running throughout to cover the smell. I called the front desk at around 9p.m. to complain about very nosy neighbors and it just rang and rang. No answer Elevator was so old and noisy and dirty Would not stay again.

Other than that, it was great!