Courtyard by Marriott Topeka

Quick & great check-in with night auditor after midnight. He had great customer service. Stayed one night before we got on the road to head back home.

Lights in the room didn’t work

I arrived tired and was directed to a side door for entrance. The room key did not open the exterior door, so I had to drag my luggage back to the main desk. The clerk did not issue a new key, assuring me that my room would open. It did not. I went back to get a new key and slid into my bed too tired to look for dinner. The clerk should have issued a new key immediately.

The toilet and sink in my room didnt work and got fixed the 2nd day. Room smelt musty and i asked to have it fixed or moved, but that didn't happen. Not recommended at all.

Marriott…. As exoected

The rooms were in great condition. It was very comfortable.

Beautiful hotel..absolutely spotless! Lovely decor..and all staff were just outstanding! Enjoyed my stay!

Friendliness Had to pay for coffee, for 161.00 you thought coffee would be free.

The shower was ridiculous and there was water all over the floor the whole time we were there.

Wish the bistro bar was open longer in the morning.

Worst customer service ever No pool, expensive

Room was extremely noisy. I could hear the people above us walking all night so couldn’t sleep. Also, the AC unit had annoying rattling so that was also noisy.

The reason I picked this hotel was for the free breakfast but after arriving I was told that they did not have a free breakfast. It was not included in my stay.

The hotel decor was nice in the lobby & rooms but neither smelled fresh. Cigarette stale smell just not nice. It must have been designed by a man. Mood lighting is great at times but the lobby & rooms were dim. I could not understand why the lighting in the bathroom was soo bad even my husband complained. I had to take a chair & put it beside some night lighted mirror by the bed to try to apply my makeup. Sorry just a stressful situation. Change the mood lighting to real lights & it would upgrade your rooms considerably. P

Staff

Staff was excellent, I was surprised there wasn't a continental bkf

Good location and wonderful staff We were stranded so made for a difficult time

Pillows were amazing

No

Close to where i needed to be