Hilton Garden Inn Detroit Troy

Best staff than any other places I’ve stayed! When back in the area, I will definitely book at this hotel!

Shoulda’t have to pay for breakfast

I wish the shower had better pressure.

Breakfast could be better Overall very good

Staff, location Cleanliness, glass bathroom door, clear glass shower doors with spotlights, weird dirty hard not wood, wood looking floor which needed to be mopped and glued down better

The only thing is you need to ask for housekeeping. We did not know that so our room was not cleaned after the first day and we were checking out the following day so we just let it be.

Always where I stay. Great staff, especially breakfast and dinner. Back in another week

Excellent care staff was very friendly. The facilities is very clean.

Location is slightly difficult to find. Also, resturant is limited.

The staff was all amazing and kind. This would’ve been a 10/10 trip if it wasn’t for two downfalls; the restaurant and bar were closed due to it being 4th of July weekend which we were unaware of until check in, and the bathroom door was a sliding barn door which had a gap that you could see straight into the bathroom and mirror which faces the shower area. This was very inconvenient for us as we (mom & I) traveled with my uncle so we had to step out the room while someone showered. Otherwise property was very clean, the made to order breakfast was absolutely delicious!

Didn't have the buffet because they only have it when they reach a certain occupancy. Would have liked to have known that ahead of time. We were able to order off the menu, and the food was very good. Another server for food. Ice machine on our floor didn't work. Were slow to refill coffee/water station.

Wish they provide water bottles for everyone, not just silver and above memberships. This is minimum every average hotel is providing, not sure why it can be implemented here. All others are decent.

👍

Excellent staff and facilities.

The roon was clean. Check in staff were Helpfull. I was surprised that we had to pay for the bottle water. I feel it should be included. I did like that coffee was olincluded but had to use tap water to brew the coffee. Overall it was a great experience and would recommend the hotel. Location also great.

It was kind of busy on a Saturday night and I went and the pool and breakfast was really ran really nice they have a buffet breakfast it doesn't come with the room if you book it through a third party you can purchase breakfast that adds like $8 and then you can get the buffet and they'll give you some free well the breakfast complimentary that isn't really complimentary but other than that the state the building everything is beautiful The staff checking in they make it nice I didn't make it to their bar however I had a couple of beers through the the hotel snack area where they sold a few different brands of beers so I got a couple beers from from inside there after Carrabba's the Italian restaurant that's right and back and it was really nice it's in an area that has all kinds of really nice hotels and really nice steakhouses I really really suggest that you try this one I went to the Marriott the court Marriott two weeks ago and I love the Hilton hotel versus the Marriott just it's just me

What made it more concerning is that when we first entered the room, the electricity was off, which made me question whether the room may have already had a maintenance issue or should not have been assigned. We reported the leak and were told it would be taken care of. The next day, I was told the room would be refunded, and a supervisor also confirmed this after speaking with my mother-in-law. However, when Matthew became involved, he inspected the room and said that because the issue was fixed, he could only offer a small credit. I later reviewed the folio and saw the room was only partially adjusted, not fully refunded. I also noticed a breakfast charge, even though we were given a card stating breakfast was complimentary. I was extremely upset and crying because this disrupted a special family event. The situation was not handled with the level of care, accountability, or customer service I expected.

Staff was great and helpful, weekend bar tender didn't seem to know what she was doing making mixed drinks,and was consistently trying to close early.

It rained all the days I stayed here. The housekeeping team kept the floors dry and clean. Upon entering my room I was greeted with my name on the tv screen. Beautiful welcome touch to my weekend. Thanks for having me. I didn't like that it was such a short stay. Thanks again for your hospitality.

Great front desk fitness center. Enjoyed my stay.