Wingate by Wyndham Troy
About Wingate by Wyndham Troy
Located in downtown Troy just off Interstate 75, Wingate by Wyndham Troy right off I-75 at exit 67. This hotel is central to Detroit's Big Three automakers (General Motors, Ford, and Chrysler) and many top-tier corporations. Additional attractions close to this hotel include the Palace of Auburn Hills sports and entertainment complex and the Detroit Zoo. As a guest of this hotel you can enjoy features like free wireless high-speed Internet access, free weekday newspaper, seasonal outdoor pool, exercise room, free hot breakfast. Refrigerators, hair dryers, desks, irons and ironing boards are standard features in all guest rooms. Ask about rooms that offer additional features like microwaves, hot tubs and sofa sleepers. For added convenience, laundry facilities are located on the premises. Settle in with free breakfast, WiFi, and parking, business and fitness centers, and an outdoor pool at Wingate by Wyndham Troy, off I-75 at exit 67, 21 miles from Oakland County International Airport (PTK) and 34 miles from Detroit Metropolitan Wayne County Airport (DTW). Located in downtown Troy, our nonsmoking hotel is minutes from sports events at Buffalo Wild Wings Arena and shopping at Oakland Mall and Somerset Collection. You’ll also have easy access to Lawrence Technological University and Detroit attractions like the Detroit Zoo.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Breakfast needs improvement.
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Staff was nice but the gym and halls were not clean.
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Needs to close down
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Don't prepay. Then you will not be able to get a refund. That's what happened to me.
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Hallways are filthy! Bathroom vent is moldy. Pictures showed the place looking great - false advertisement
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The room was clean, hallways very dirty, gym was filthy (we had to ask for wipes) treadmill works unless you actually get in them, it stops. Staff was nice.
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The carpets were stained, the balcony was full of garbage, including bags of what appeared to be actual poop and I woke up covered in what I can only assume were bed bug bites. We booked adjoining rooms, but the connecting door’s doorknob was barely attached and took a surprising amount of effort just to open. The only redeeming part of this hotel was the staff member working. She was fantastic, professional, and deserved far better than the conditions she was left to manage. I’d recommend almost anywhere else.
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Peeling wall texture in many spots of my room. My bathroom smelled horrible of urine, and I was not able to determine if the source was incorrect cleaning agents or a sewer/plumbing issue.
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The room was dirty. The jetted tub had paint chips inside which made it impossible to use .. spent a total of 10 minutes in the room and walked out. Bathroom was filthy. The line to speak with a manager was too long to even complain.
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The hotel manager has repeatedly avoided accountability by not being present to address legitimate business concerns and customer complaints. It is unacceptable that the manager chose not to report to work today rather than address my concerns directly. Upon checking into my room on the fourth floor, I discovered that it was dirty and not properly cleaned. In addition, the room phone was broken, which is a serious safety concern in the event of an emergency. The alarm clock was also inoperable, and there was a strong, unpleasant odor throughout the room. These conditions made my stay uncomfortable and unacceptable. When I brought these issues to the attention of the front desk, I was told that if I had booked directly with the hotel instead of through a third-party booking service, I would have been eligible for compensation. I questioned what my method of booking had to do with being provided a dirty, unsafe, and poorly maintained room. Regardless of how a reservation is made, every guest should receive a clean, safe, and functional room. I also requested to be moved to a better room, but that request was denied. As a result, I was forced to remain in unacceptable accommodations for the duration of my stay. The lack of professionalism, accountability, and customer service demonstrated by both the staff and the manager is deeply disappointing. I expect the hotel to take
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The room was dirty had stains in the bed the bathroom was filthy, it was like somebody just had taken a bath and didn’t clean out the tub. They offer breakfast but they ran out of product so they only thing they had to offer was cereal. The only good thing about this place is burger truck.
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Entire hallway, elevator and room has smell, linen were dirty and smell, only good thing is location, price and convenient food center in the hotel
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not recommended for family
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Another poorly maintained Wyndam property. Bathroom floor was dirty, vent dusty, Hallways same of smoke. Air freshener smell too strong.
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The property looks nice from outside and lobby. Carpet in hallways nasty and filthy. Non\smoking and all you smell is marijuana in the hallways. Check in and trash isnt emptied in room or in a bowl no trash bags in cans. Contacted front desk resent housekeeping to check the room and empty trash. Burn holes in curtain and on carpet in the room, tub and bathroom vents filthy. Water doesn’t drain in shower and fills up to mid-calf. Traveled 600 miles for a funeral and stayed at this hotel in different states and never had this experience. It needs to remodeled badly, ceilings and carpet to paint.
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Great establishment, needs TLC carpet cleaned ,and leaky faucets.
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Lobby is pretty decent but this is more motel than hotel
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Says come with balcony Balcony fused shut No compensation offered when I contacted hotels . Com
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Beds were comfortable. Price was fair for the quality. Served the purpose but doubt I would stay there again.
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filthy carpeting
