WoodSpring Suites Broken Arrow

Not very helpful front desk

Friendly staff but few amenities.

Safe clean love the staff and parking

Stove did not work, drawers did not work, tv also didn’t work. Let the staff know when we first moved in they said they would have someone come fix these things, never happened. Then they kicked us out cause maintenance thought we were “smoking in the room” however that was not true we told them they could check the cameras as my partner had just came in from smoking out side. But they sat with that and kicked us out refusing to refund us for 6 additional days we already had booked. They sent us to corporate which sent us back to them. Expedia tried to dispute as well and they had to schedule an appt with the manager for the next day at 3:30 and everytime they called the “manager was never available.” The elevators always stink and the stairwells are always dirty as well. There was a condom wrapper by the bed as well which proves the cleaning is not the best.

It wasn’t the greatest but also wasn’t the worst. It served its purpose. It was one of the least expensive for the timeframe I needed. The staff was really great but the room was a bit dirty. It also smelled terrible when the air was on. It was a moldy and pee smell. You do not het daily housekeeping. It’s kind of like being in your own apartment.

Not a safe place, room was disgusting, smelled bad, toilet was left dirty, mose dropping on furniture. Left immediately! Would not recommend!! Asked for a refund was told my card would not be charged, but they did charge my card

Bug spray odor in the elevators, no front desk, smells of food other odors in the hallways to the room.

Great very well kept and nice

NIGHT CHECK IN WAS VERY nice and professional

Such a welcoming and positive environment. The staff and other guests were amazing !

No

Nothing No staff on site, the floors were dirty.

It was a horrible, no shampoo, conditioner, no staff on site for service Everything about it was horrible

Customer service was below par

Nothing, we had two towels, we waited outside for 39 minutes just to get in. Also your staff sucks when available. See above

Yes, I will stay there every time I'm on vacation

Careful booking here. You'll pay thinking everything is settled on your end and then when you check in they'll tell you you still haven't paid for the room and charge you a second time. Not a deposit. I asked. Infuriating

Good place to stay for decent price

Easy to locate, convenient to restaurants & stores around. Room was very clean, comfortable, had a kitchenette

Was nice to stay staff was so helpful and nice.. it was clean..