InTown Suites Extended Stay Tuscaloosa AL - University of Alabama

Bed bugs

Cleanness, efficiency, location, and easy to check in. No comment

Exceptional

However, I did like how the room was set up and all the furniture in it looked clean and fairly new, which gives it the potential of being very nice. All staff members were courteous and housekeeping was also consistent. My only suggestion is that housekeeping offers bug spraying for rooms during their rounds.

Bad

Exceptional

I arrived to stay and Alexis said I could not get the room due to the room wasn’t available then she said the room wasn’t clean I was charged 120 and never stay

Very good

Exceptional

The rooms are decent I called about my shower stopped up it felt like I was taking a shower bath and they said they were putting in a maintenance order but no one never resolved the issue before I left

Disappointing

Exceptional

Very good

The room did have a little weird smell , but other than that the room was nice, I also didn’t care for the way the bathroom was set up

Very good

Staff was friendly and also I liked that outsiders don't loiter around or get into building

Love the new people that have hired in the front office love the manager love the other girl that works here head of house staffing that sucks and cusses people out like she cussed me out all the way to my building and all the way back and other people saw her doing it in front of my child all because I asked for some clean sheets and she tried to tell me that her housekeeper put it in there which was a lie and that's all I was trying to tell her then she started driving about dogs that I don't even have any dogs The head housekeeper doing the way she is, she keeps lying on me and trying to get me in trouble

Exceptional

It was great for the price

Except for roaches