Holiday Inn Express & Suites Van Horn by IHG
About Holiday Inn Express & Suites Van Horn by IHG
Comfortable Accommodations Holiday Inn Express & Suites - Van Horn by IHG in Van Horn offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a tea and coffee maker, refrigerator, work desk, and TV. Leisure Facilities Guests can enjoy a fitness center, sun terrace, and seasonal outdoor swimming pool. Additional amenities include a lounge, fitness room, and picnic area. Convenient Services The hotel provides a 24-hour front desk, daily housekeeping, express check-in and check-out, and luggage storage. Free toiletries and a shower are available in each room. Guest Satisfaction Guests appreciate the room cleanliness, breakfast provided by the property, and attentive staff.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Excellent hotel and service. Kind and friendly staff.
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It need more parking especially for truck and trailers and uhauls.
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Clean and breakfast had many choices.
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Excellent
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Very convenient stop. Friendly staff and clean room
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Excellent room
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The bathroom tile was broken in the bathroom an they only had 2 towels for 4 people
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Great location in Van Horn just off I-10, clean rooms, and a step up from the usual breakfast
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Hotel was a great choice for my family. It was very clean and staff was professional and friendly.
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Good job
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bed was comfortable, room was quiet, parking was easy, breakfast was sufficient
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Would stay there again
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We had an overall great stay. Rooms were clean and comfortable.
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Very pleased with everything. Great breakfast and extremely friendly staff too!
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Upon arrival staff informed me we would be on the 3rd floor because elevator was not working. When asked if there would be any assistance to get luggage upstairs he said I didn't book through them so I would have to contact Expedia. every answer was contact Expedia. He was extremely rude, non sympathetic. Even other hotel guest noticed how extremely rude he was .Did not apologize or offer other solution. Not even a free bottle of water for my troubles. I complained to Expedia who reached out to hotel manager and a week later not even an apology for what happened. Weary travelers find somewhere else to stay. This hotel does not care about anything except filling the room. I wanted to check out the town but after that terrible experience I just wanted to get out of there. On my way back I totally avoided having to stay there. Not worth the money I paid.
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NO HOT TUB I called and asked before arriving we drove in from California I needed a hot tub and they said YES
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Very friendly staff. And breakfast was good
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Convenient location and free parking Elevator was broken so I had to stay in a smaller room than I had booked
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The lobby is nice. The elevator did not work. Overflowing trash outside. Room was halfway cleaned. Hotel body wash needs to be changed out. They all have a bad smell like it was tempered with. Base boards are extremely dirty. TV remote for the room does not even work. Its the wrong model. Instead of fixing the desk storage by exchanging it someone put tape to try to keep it closed.
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Location. Clean Everything great