Extended Stay America Suites Portland Vancouver

Good and bad experience. First I want to say that the staff was really wonderful and went over and beyond to help make my stay good. They are the reason I stayed for my 3 day visit. The bed was comfortable and clean, as we're the towels and bathroom. The floor wasn't very clean. I was happy to have the little kitchenette, but there was no amenities. You have to ask for a coffeemaker spoons, glasses, coffee cups, etc. However, they were all provided free of charge. Unfortunately this business is located in an area that has a large homeless population and there were always groups of people in the parking lot smoking and talking. I was always treated with respect, and never felt afraid, but the feeling that many were living there or at the Motel 6 or Super 8 motel across the street made for a rather sad and depressing visit. Inside the room, the furniture was old and chipped/damaged and the old full size frig had the door on backwards so that you scraped your hand against the wall trying to open it because it had finger pulls rather than a handle. Finally, a leak became apparent under the vinyl wood floor and water was seeping up so I stepped in a small puddle on the way to the bathroom at 5:00am. Granted leaks happen, but this property really needed work. It would have a better future to be fixed up and converted into low cost housing for homeless, along with the other 2 hotels I mentioned.

Stains all over the carpet. Garbage still in the garbage can. Garbage under and beside the bed. Won’t catch me staying here again.

It was decent. We didn’t stay long, but for what we needed it worked.

The staff is very nice, welcoming will stay here again, staff goes above and beyond Everting was good

Amazing

No

The staff was courteous and it was clean,, but the hotel was run down. Large chips in the furniture, chair footrest that sagged noticeably. Halls with scuff marks everywhere...ones that it was obvious that walls hadn't been painted in a while. Strange smell. I wouldn't have stayed even the one night except for I had purchased it through Hotels.com and would not have gotten a refund.

Room is super clean, the staff are awesome, great service and friendly, kitchen is good and clean, parking is good and safe.

Clean room, staff great service and friendly. Kitchen is good and parking, thank you for doing a great service.

Exceptional

Very close to almost everything Not having a toilet brush available after use, and the sink water does not drain properly.

Room is clean, the staff are great service and friendly, kitchen is good

Clean Room, Great service, friendly and the kitchen is good.

Everything is great, customers service is great, friendly staff is great

I arrived just after 12 am, about 45 minutes after I made the reservation. They said I was marked as a no-show, and they couldn't check me in for 30 minutes. I demanded a refund, and left.

The young lady behind the desk was amazing. Very professional and friendly and nice, went out of her way to be accommodating and helpful. The property is getting pretty old and could use some sprucing up.

Property was nice and clean

The front desk people are incredibly friendly and helpful. Shopping and food nearby. The hot water is great. Laundry at the facility is incredibly too expensive,otherwise not a bad place to get some quiet sleep.

Great staff and it was very clean.

It\nWas in very poor repair. The cable was disconnected from the TV.The t v was unplugged. The bed was not made , but the used linens were on the floor.. It felt like something between a homeless mission and a motel