Best Western at Ventura Pier

Great location close to down town and walking distance to the beach. Rooms were very quiet even though it’s next to the highway. Rooms were large and very clean. Staff were very friendly and helpful. Breakfast was nice. Overall a very pleasant stay.

Staff is friendly and helpful. Property and rooms are well maintained. Property is immaculate. My only dislike was the mattresses. They are horrible. Extremely uncomfortable, soft and saggy. No firmness at all. Maybe the ones in my room were older but they really were horrible. Other than that it was a great stay.

LOVED THIS PLACE. STAYING HERE WITH THE KIDS AGAIN ONE MORE TIME BEFORE SCHOOL STARTS!

Clean hotel, friendly staff, and a great breakfast. The only issue was that our room key stopped working, so after a long walk we couldn’t get into our room and had to return to the front desk. Aside from that inconvenience, we had a very good stay.

This was the nicest hotel stay I have had in some time. The room was clean and very well insulated for sound. Bathroom towels were fluffy and soft, and the bed linens were lovely. Instead of a traditional air conditioner there was a mini split, which was very efficient and super quiet. It kept the room comfortable and I was not awakened multiple times in the night by a noisy AC coming on and off like in most hotels! The staff and housekeeping were all very friendly and welcoming. The breakfast included a huge spread of food choices. The food was piping hot and the coffee was hot and delicious as well. Thanks for a great stay.

Clean room, plenty of space, close to everything!! Staff was wonderful!

Obviously, this is and older styled property, but we were pleasantly surprised at how well the management and staff are keeping up on it. They are very friendly and willing to assist with any needs. We would stay there again, for sure.

Room was clean and breakfast was good and had a great variety for adults and kids.

The property had an amazing location access to all downtown events going on. Check in and check out went very smoothly and the workers were very kind and parking on the premises there was more than enough

Good location. Easy walking spot.

All went well but had trouble using the key cards. Should have a better system. Staff were all very nice and helpful.

Room was dirty and right next to train tracks

The manager of this location (Carlos) is a disrespectful person. He needs to do better with customer service.

Very good

Room was decent

The manager I had read reviews about (Carlos?) was kind to check on me at breakfast the next morning and make sure everything was good. The breakfast gets a lot of good comments, to the point my expectations were too high. It's a very good breakfast of eggs, sausage, refried beans, yogurt, waffle machine, and drinks. We likd the make-up desk with wraparound wall outside the bathroom. It functioned as a dressing room or make-up area. The parking can be a challenge. The first night we had to park under the portico outside the office, but we never had to park off property the nights we were there. There were many work trucks that stuck out into the parking area, but it was totally manageable. We were close to the office area, so we only heard the trains about 9am (we used white nice e machine to drown out the noises). I would stay here again.

Staff was very friendly and helped extend my stay.

This hotel is quite old and smelly I found cockroaches and baby grasshoppers in our room

Decent breakfast, close to everything in Ventura.

Soft beds