Hampton Inn & Suites Rochester/Victor
About Hampton Inn & Suites Rochester/Victor
Comfortable Accommodations Hampton Inn & Suites Rochester/Victor in Victor offers comfortable rooms with free WiFi, air-conditioning, and modern amenities. Guests enjoy a fitness center, sun terrace, and indoor swimming pool. Convenient Facilities The hotel features a lounge, fitness room, hot tub, and 24-hour front desk. Additional services include a minimarket, electric vehicle charging station, and ski pass sales point. Dining Options A variety of breakfast options are available, including continental, American, and buffet. The on-site restaurant offers a relaxed dining experience. Local Attractions Located 13 mi from George Eastman House and 17 mi from Greater Rochester International Airport, the hotel is near Sonnenberg Gardens Mansion State Historic Park and The Little Theater. Guests appreciate the convenient location and excellent breakfast.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Excellent location. Facility is well maintained and the staff is great. I'll be staying here every time I'm in Rochester.
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All was very good as expected except 1) the AC in the bedroom (and AC was absolutely necessary last night) blows directly at the bed, and it's only 3 feet away with no moving louvers to direct the flow. But the ironing board with a blanket draped over it solved that. The bed itself was fine, but the pillows (all of them) were atrocious - had the feel of a laundry baga with various amounts of lumped stuff inside. Inserting bath towels made it easier to forget what was underneath.
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Hotel was super nice, everyone was friendly and it was very clean.
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We were only their for a quick one-night stay, but all the staff we dealt with were very helpful and friendly. The room and facilities were clean and comfortable.
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1
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Everything is always great when staying here 😊
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Customer service was top notch
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Half was home from Maine the easy on and off highway options with great restaurants to choose from. Room was very clean, staff were friendly and accommodating. Breakfast was simple and easy. Only issue is the shower floor was slippery as was the bathroom floor because the fan wasn’t strong enough. Great place to stay the night for a road trip.
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This place has the high end feel without the price tag. Even the hot tub was operational!
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I would never recommend staying here. Before arriving, we called and asked if it would be possible to check in just 30 minutes early because we had a concert at 5:15 PM. They told us yes, that our room would be ready at 2:30 PM. However, when we arrived, they suddenly said everything was sold out and that the earliest we could check in was 4:00 PM—even though the official check-in time was 3:00 PM. After we explained that we had a concert to get to and showed them the confirmation stating our check-in time was 3:00 PM, they eventually gave us a different room at around 3:50 PM. The whole situation was confusing, disorganized, and extremely frustrating. It completely disrupted our plans, and I would not stay here again.
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A fantastic experience from beginning to end.
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Exceptional
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Pretty courtyard and interior reception fireplace Area boxy and inviting No fridge or microwave in standard rooms
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Location Breakfast. Plastic cutlery. Mostly bread.
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Convenient to visit family. Excellent full breakfast. Been here many times and will be again
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Good
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Room was clean, staff was friendly. The pool was great. However, the ice machine on our floor was broke. The hot tub wasn't working. The hallway rugs were stained and dirty. There was no mini fridge in our room so that was very inconvenient.
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Everything was up to our expectations.
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Has been excellent for us to meet family in Rochester area 😀
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Location, friendly staff The beds were the worst, like laying on plywood. I booked the hotel because of the hot tub, thought it would be nice to relax after a long day of travel only to find it was out of order. The hotel is run down, smelly & falling apart.
