Econo Lodge Inn & Suites Virginia Beach - Norfolk

Their customer service is horrible I booked with them thru the Expedia app drove 5 hrs for them to lie and say that Expedia canceled my booking! Then when I had Expedia representative on the phone telling them that Expedia did not cancel he shrugged his shoulders. He had no sympathy tells me they booked up and it was nothing he could do. Do not book with these people

There was only one set of towels in the room, I went to the front desk 3 times just to get another set of towels. I asked for an ice bucket and they gave me a bag only. I would stay there again if I had to.

Hotel était terriblement salle on as meme pas coucher la dans tache dans le lit et des trou de cigarette dans les drap

the room had stains on the bedsheets the air conditioning was not working and the bathroom was not flushing

No rags, no towels, bad service, roaches was in there, covers and sheets was nasty. I itched all night. I left @ day break because it was nasty in there. Rooms was hot. Will not recommend this establishment for nobody.

Worse hotel dirty and does not look like pics

I did not stay because the reviews were misleading. When I got there the place was rundown and the only staff member there was the front desk and he was absolutely horrible. I asked to speak to a manager and his words were I can call him but he wont answer and he wont come in no matter what till the next day. The front desk person never made eye contact and to be honest the whole front desk smelled

Please read the information about this property and don't just look at the pictures.

the people

We booked a room for 4th of July and when we went to check in the econolodge gave our room away and we were left stranded. The absolute worst experience I’ve ever had with any booking app I’ve ever had. Would not recommend this app to anyone and will never be using them again

The area around this hotel is great but the place itself is horrible. The room was given to us dirty, flies insides, no trash can and room, furniture drawer was in pieces out the furniture, was a smoking room. The sheets had cigarette holes water in shower would not drain properly. We saw the cleaning lady in the same hallway and requested clean towels and her response was I yet to see decent towels with no stains on them! Stay anywhere but here. Worst experience ever!

don’t come to the property, don’t spend your money here. When we first arrive, the TV was broke and there was dead bugs. we called maintenance to come fix it. They said that they’ll be there in 20 to 30 minutes, they never showed up. The sheets and covers on the beds are thin as hell. The pillows on the bed is thin as hell. There’s no extra blankets or pillow pillows. The bed is loud as hell and good luck trying to sleep with all the noise. The only good thing about this place is that mini fridge freezer works and that AC works and that hot water in the shower works.

Everything needs to be upgraded to match the area around the hotel

Room was disgusting. The room had the worst cigarette smoke smell. There was roaches. We had absolutely no towels and when asking for them multiple times they told us 15 minutes and still never received towels. The workers are very rude and lazy

I didn't end up staying after entering the room and seeing it in inhabitable. Owner refused to change my room. When I requested a refund the manager refused and told me that I can leave. Do not stay at this property it deserves to have the Econolodge branding stripped.

staff are rude and called me a liar I had to kick my door to get it open. Trash everywhere outside. No.pillow case on my pillow, asked for one and never got it. Will never stay here again.

Clean room staff was nice

Don’t waste your time here. Check in is listed as 4pm. However even after 430p the housekeeper was still in my room cleaning. Left without putting on bedding and left a dirty blanket on the floor. Please don’t waste your time at this location unless you have no other choice.

Extremely dirty room cards kept not working no towels no ever on office to fix issues

Hotel will cancel reservation if you don’t checkin before 8pm with no refund. Place and staff were super sketchy. Not recommended for families. I don’t know why this place is even listed on the this site.