Turtle Cay Resort

Great stay!

Location The balcony wasn’t available in it clearly didn’t stated that doing my search because I wanted a balcony doing my stay.

The outside was beautiful and a great location Had to be the worst kept room in the building two holes in the couch with no access to the balcony

It was a very quiet relaxing experience!

Location and staff Outdated rooms carpet and sofa stained and dirty

It was clean There are stated” quiet hours” , we called the front desk 3 times about loud partying just outside our door ,The first response we got was “security doesn’t get here until after 11 pm”, the second call “is it still happening?” We got no sleep and had a long drive ahead of us. Will NEVER stay here again Very disappointing

Pools and hot tubs excellent. Kitchen area nice Sofabed malfunction. Very uncomfortable.

There was construction i progress which did not allow us to use the complete room and balcony.

It was beautiful, awesome location! Wasn’t as clean had a lot of hair in the bathroom and on my bed as well as sheets, there was spider webs with several spiders in or near them in the room.

Not much to say here honestly. I mean we didn't die so that was good. We were sold one room online and when we arrived we were given a smaller room with less amenities. With the money we were charged we expected something nice instead we got barley economy standards. Gates were zip-tied shut because they were broken. Ducks in the pool. Construction everywhere. It was loud. We will never do this again.

Walking distance to the ocean No bed sheets to fit the king size bed. Ducks in the pools and hot tubs, leaving feces in and around the water. Balconies were closed but price was not lowered to account for reduced accommodations.

Room was very clean they were fast to send us what we needed O

I did not have access to the balcony. There was scaffolding on it

Check in required two extra trips to the front desk. Our keys didn’t work and the second time back to the desk the clerk realized he’d given us the wrong room number. We were only here for one night. The room was clean and spacious enough for 4 adults. They provided body lotion and shampoo but no shower gel. There was one tiny bar of soap, we didn’t request any products that may have been on us. It was fine for our one night in Virginia Beach.

There was a lot of rainfall, but my family and I woke up to a leaking bathroom & leaking in the sitting area, we were on the top floor(3) so that tells me that the roof needs repair. The front desk personnel told me to let the engineer check out my room to see if we needed to change rooms!! Well we did now this room was dusty and black spots( look like mold was around the vents in the ceiling. I was told that this place is closing in October till next March 2025 for repairs, I wish i knew that before booking, my 5night stay I would have made other arrangements. You need to be closed now!

The facility is under construction but the accommodations were nice, and the staff were pleasant. The cleaning of the bathroom shower was questionable, and since they do not have room service I had to purchase cleaning supplies. This was a resort that rents/leases condo-style accommodations therefore at least have a Swiffer, broom, or mop for tidying up.

Things need to be updated chairs and bedding need replaced

Location of the property is very close to the beach. The pool area is awesome. The knives are not sharp, kitchen utensils need to be upgraded.

Location was great. Pool area is lovely. Elevator wasn’t working most of the time.

Room and location Remodeling balconies and elevator didn't work my whole stay.