Sonesta Simply Suites Detroit Warren

Convenient Old. Needs an upgrade

The staff and hotel are so amazing and very clean and very accommodating

Todo cubrió mis expectativas

The staff was great! The bed was very comfortable. I like the suite and Kitchen on Demand is awesome, even tho I did not use it, I may in the future, knowing it is available. I really enjoyed my stay, thank you!

Exceptional

I did encounter two cockroaches during my stay. I chose not to report it until I was checking out because I didn't want to create any issues, especially since the staff had been so pleasant and helpful I also used the laundry facilities. Unfortunately, most of the washers and dryers were out of service. There was only one working washer and one or two working dryers. The staff explained that they were in the process of replacing the machines, so hopefully that will be resolved soon. At the beginning of my stay, there was some confusion regarding my early check-in. I had called in advance and was told I could arrive around noon. When I arrived at about 1:00 p.m., I was informed that my room was not yet ready, and there was some confusion about who had authorized the early check-in. Despite that, the staff did their best to accommodate me. They initially assigned me to a room that was already occupied, but they quickly apologized, assigned me a different room on another floor, and I was able to check in around 2:00 p.m., which was still about two hours earlier than the posted 4:00 p.m. check-in time.Overall, despite a few inconveniences, the staff handled the issues professionally and were courteous throughout my stay. My experience was generally positive, and I appreciated their efforts to accommodate me.

Location and the staff The lack of cleanliness. Stains, walls dirty, etc. made me EXTREMELY uncomfortable. I’m HUGE of cleanliness and updated facilities. Carpet is couch is walls even cobwebs behind the bed and on the corner of my sheets which were not secured onto the bed I might add. I also noticed there is not bedbug or mites cover on the mattress OR boxspring either. Sheets were clean they seems but I was EXTREMELY disappointed with the cleanliness as a whole.

It was an older property but it was in good shape and clean. Our check-in was a fiasco and took @40 minutes to get keys! The room was clean. The full kitchen is always a plus. Unfortunately, we had no coffee to use with the coffeepot! In the morning, we were able to get some from the front desk. The bed was ok. Linens were basic. Overall a good value for the money but probably wouldn't stay there again.

This hotel is amazing clean and the staff is very very accommodating, you wont go wrong chosing this hotel

This was my second visit to your establishment. And I will be returning for future stays. Your hotel is in beautiful condition very clean, and the staff are all courteous and very helpful. I only get down to your area once every couple of months but I have decided that your establishment is the place I will continue to stay at. Thank you for enjoyable two days.

It must have been occupied by an elephant. The constant pounding of this heavy beast's feet made me fearful that the floor would give way any moment. Numerous phone calls(another sore topic- calls weren't always answered in a timely manner) to the front desk resolved the pounding temporarily. It started back up the next day. More phone calls, more pounding. We requested to be moved... only to find out that the hotel was totally booked. More pounding, more complaining. Two days later, the elephant(s) checked out and the noise ceased. I will never come back here again.

They upgraded my room since I had stayed there so many times. The parking was close to the entrance. The hotel is always clean and easy accessible.

Room was decent Any room that costs $100 or more should offer breakfast.

Bed was comfortable Room was decent Any room that costs $100 or more should offer breakfast.

A very good place to stay. Staff are very friendly and helpful.

No hair dryer in room, no coffee in lobby. Other than that the room was very nice.

it wasn’t so clean

Everything else was good room very comfortable TV’s old as hell can’t airplay or stream

Very good

Very good