Candlewood Suites Houston Space Center – Webster

There was no “grab n go breakfast”, as advertised on Expedia. No dish soap. No extra linens for pull out bed in room. Staff was standoffish not kind, nor helpful. I was checked in while she remained on a personal phone call entire time. Even though I’m on a walker from surgery, she put us in the most furtherest room on our floor. Phone in room broke. No paper towels in room. Truly disappointed.

They need automatic front doors

Very nice place

Great experience and friendly staff

Great

Everyone was nice, friendly and helpful

Everything was great but the front doors were hard to open. They need automatic doors.

Desk agents were great. I had an issue after booking. They handled it within 30 mins. I was very upset about it and their calming energy kept me calm. 👏 👏 👏

Was a great experience they really helped us out of a bind the hotel we booked canceled our reservation we came into town 3am. So greatful the only issue was the elevator was messing up alot. But other than that everything was great

Great place to stay!

Very unhappy , terrible customer service

1/5 – Checked in after car theft in Galveston, no phone or cards. Room phone dead. Owner demanded payment before noon Sunday despite crisis. Staff monitors cameras remotely and seemed scared. Was kicked out of lobby at 10pm Monday while waiting on emergency funds with my dog. "Under New Management" is misleading.

I loved having a full (minus an oven - but we didn't need it) kitchen. The bed was very comfortable and there were plenty of pillows. What I didn't love was having to go all the way to the last room down the hall on the 2nd floor with crutches. Between the highway noise, the people who let their children run across the floor above us most of the weekend, and the people who decided to have a full-on loud conversation literally outside our door at 7am, I found the room too noisy. The TV only plays regular TV channels and the guide doesn't tell you whats on, just the name of the station. It's past time to upgrade to smart TVs. For us, the location was great. Escalante's (about a block away) has great fajitas and Snooze (across the street) is a wonderful place for brunch and a great Bloody Mary!

My stay was amazing. The staff was extra helpful and I will definitely be back to stay at Candlewood. The only thing is I wish they had more of the luggage cart holders. Other than that everything was amazing 👏

Excellent staff clean an very complete room The bed frame made a lot of noise like a loose spring room 326

Front desk person did a good job by bringing the towels to control the water leakage.

Pleasant

Nothing

Great place to stay. Will definitely stay again.

It was nice N/A