Holiday Inn Express Hotel & Suites - Houston Space Center by IHG

N/a

Room was clean and a pretty big size (2 queens and the couch). Everything was super clean, beds were comfy, lots of pillows, and plenty of towels for what we needed. I liked the Dove soap and shampoo/conditioner. Breakfast buffet was about what you’d expect. My only negative notice was that the building itself has seen better days. For example, the hook on the back of bathroom door was pulled out and gone, and the exhaust fan didn’t work. There were some places in the hallways or elevators had cracked tiles. That said, everyone was very nice and attentive, everything was very clean, and we were quite comfortable. I would stay again, especially for the price.

Nice and affordable place to stay when leaving on a cruise the next day. Plenty of of restaurants in the area.

Room was clean and spacious. Staff was courteous. Breakfast was acceptable. Didn't use any of the other amenities. Location was good and easy to access. Would like to suggest having laundry bags available in the rooms for dirty clothes. Overall would recommend.

It’s a very neat hotel very closer to Costco the rooms and the lobby and the lift everything is clean. I would highly recommend people to stay here.

The room was clean and cool. The staff was helpful and friendly.

Other than that, great location, Friendly staff and clean rooms !

The receptionist was excellent, super friendly & helpful. She comes in after 3 pm. My husband & I were there Monday thru Wednesday. Breakfast was OK but there needs to be one person specifically assigned to clean tables, chairs & floors during breakfast. Both mornings there, empty tables, chairs & floors remained dirty. Room was cleaned to our satisfaction. Would stay here again. The area is so amazing! So much to do within a short car ride.

Manager cancelled my room without notification to me or Hotels.com at 10am. We arrived to find this out at 7pm. Hotel was of course booked and I had to find another hotel in the area. They never offered to help get us a room at another holiday inn or provided any help. Will not stay at Holiday Inn in the future.

Breakfast has very low variety of products

The staff is friendly and helpful. However, there are no complimentary water bottles in the rooms. If you need water, you can purchase a water bottle for $2 each, which is a regular Sam’s Club water bottle.

Breakfast Vegan options was not available

Room was very clean and fully stocked. Location and access to nearby businesses was easy. Enjoyed the free breakfast, and they do breakfast tacos! Was a treat. Staff was great and accommodating when we requested for late checkout. I am a IHG Rewards member but booked through Expedia, but they were able to process my late checkout request. Highly recommend.

Parking lot was riddled with broken glass from liquor bottles, ect, and attendants at front desk didn't seem to be worried about illegal handicapped parking.

Front desk person wasn’t very welcoming but everything else was fine

Overall everything was great; would definitely book again

Great accommodation

Staff was very helpful and friendly. I will recommend this hotel to everyone stay in the area.

Enjoyed our stay definitely recommend

Great Hotel excellent Service