Chamberlain West Hollywood

Good

Great stay in west Hollywood. Moderate pricing ( for the area) and perfect vibe. Very low key very chill. Staff was amazing

Overall, I like this hotel and would most certainly stay again because of the location, friendly staff, and size of the rooms. However, cosmetic updates are needed in some of the common spaces (lobby, hotel, pool, and gym). Also the hotel should have a signature scent to make it feel more luxury.

Very good

Location was great and all the staff were so helpful and friendly. Rooms were old, dated and not super clean. Our carpets were sticky.

Location of the hotel, in a quiet area with a lovely pool deck, though only 19 sun loungers for a hotel this size. The room was as expected, though no amenities such as bath robes, slippers, shower cap, vanity kit etc. in a King Suite only snacks and drinks to purchase. Housekeeping was on request only. The pool deck needs checking regularly to clear away towels which guests leave on loungers, empty the used towel bin and replace fresh towels. The hotel felt more 4 star than 5.

Very clean, got personality and the room set up This is minute - but can hear through the walls

Exceptional

Nice Staff, from valet parking to the front desk. Good Location in West Hollywood. Big bathroom that was a plus. The carpeted floor was a bit worn out and didn't look clean, carpets are no longer up to date…

Due to flight delays we checked in late, the room they gave us was a handicap room. This would have been fine, however the shower does not have a curtain so you are literally left to shower standing up in the tub out in the open. We talked to the gentleman who checked us in he stated they can get us switched in the morning. We never heard anything and then was told they tried to reach out to us but the number they had on file was wrong. All the information in my profile was correct, we ended up having to keep the room because they were booked. It was disappointing because they weren’t very helpful in that sense.

Exceptional

Great neighborhood, amazing rooms, helpful staff. The parking is expensive but maybe it’s normal for LA. It would be nice to know about this in advance. If it’s mentioned, I might have missed it.

Central location. Walking distance to main stripe Nothing to dislike was clean and modern

Walkable neighborhood

Exceptional

Stacy Wycoff

This property is decent but a scam. Please add 150 dollars per night ‘resort fee’ which Booking.com is complicit in allowing them to hide these charges elsewhere in fine print where you won’t see the you are comparing with other properties. This property is decent but a scam. Please add 150 dollars per night ‘resort fee’ which Booking.com is complicit in allowing them to hide these charges elsewhere in fine print where you won’t see the you are comparing with other properties.

As soon as we checked...

Pleasant

Exceptional