Four Points by Sheraton Chicago Westchester/Oak Brook

Easy check in and out, breakfast staff was especially friendly, parking was great!

Comfortable bed, good food at the restaurant and close to airport and where I needed to go

The location was great! It was nice and quiet at night, and you can take a walk during the night. The room was super clean. Staff was very helpful. There was plenty of parking, and the air conditioning was great!

Room was older but clean, water pressure in bathroom sink was to low. Not enough variety for food.

We opened the door to our room and thought “nice.” Did my bed bug inspection and found dirty, make-up smeared sheets. Crumbs on bedside table. Caked on liquid in fridge. Dove bottle on floor in shower and then in the bar area, a draw full of women’s underwear, lingerie and a lighter. It seemed like a room for a hooker. We ran out of there and when we reported it, the staff didn’t seem surprised. We got free breakfast out of it but so not worth the experience.

The sheets and pillows had a smell to them. Had to request new ones and even those still smelled funny. Outside of that it was a fine stay.

Overall a terrible experience

The bed in the room was mussed -- it looked like someone had been resting on it. The refrigerator was off, which I discovered in the morning when my leftovers were spoiled. There was no chair in the room, so impossible to sit at the desk to work or eat.

If staying with your pet, the area around the hotel is great for dog walking. It is well lit, green space, and sidewalks. The bed was very comfy, and the room was quiet. I would stay here again.

Everything good but breakfast not included and walks kinda thin. Also gap on doors at the bottom so u can kinda hear the hallways

Clean room and comfortable. There were not many amenities. Restaurant was not really a restaurant. Room did not have a microwave. no rollaways either. Nice stay, but provided minimum options.

I will definitely be back

Very clean hotel, nice and quiet

Air conditioning was a little bit much, but the rooms were pretty nice

Great. No complaints. Planning to book again.

All the staff was very helpful and a pleasure to meet!

Room was clean and no problems

property.

I originally booked a traditional king room, but at check-in they put me in a traditional queen instead. The sheets were also a bit damp, like they hadn’t been in the dryer long enough. I let the front desk know about the wrong room and sheets so they moved me to another room (still was a traditional queen) but at least the sheets were dry this time. Everything else was fine, though I did spot a small bug on one of the towels. Probably wouldn’t book here again.

Love staying here when I'm in town. Love the bar and food availability in the lobby.