La Quinta Inn by Wyndham Denver Westminster

Aceptable

Close to the freeway.

Room was not very clean. No power for hours the first night. The people in the next room made noise all night both nights.

It looks alright from a distance. And it was okay for the price. The staff though, the lady at the desk was awesome until a guy showed up and he was RUDE! Did not explain and very short in attitude. He ruined my stay from the get go. But we survived

As we pulled into the driveway I was slightly disappointed the hotel looks nothing like the advertised pictures. The room reeks like cigarettes even though the entire hotel is marketed as smoke free. The floors are not cleaned anywhere in this hotel. The actual room has dog hair built up in the carpet and the section of uncarpeted floor is so sticky that your shoes stick as you walk. As the cleaning lady cleaned she would throw the dirty linen to the ground floor. This led to homeless packing bags with blankets and running down the street. The inside lobby that is a shared space with the breakfast area is also so sticky your shoes stick to the floor and leave imprints of your soles. The homeless come into the breakfast area and happily load up plates of food and leave without being bothered whatsoever. My son spilled a cup of water on our table so I asked if I could have a rag to clean it up, the front desk worker grabbed a dirty towel from the laundry bin and handed it to me, a dirty towel from another guest's room! Towels are withheld from you as if they are gold. I booked the hotel for 4 people so upon check in I asked for extra towels. It was a huge ordeal to get one extra towel. We made the three towels work for our 5 night stay. So please, if you value basic cleanliness do not stay here! I would have happily left but because I already paid for the 5 night stay in advance I was told I could check out anytime I'd like but would never get any money back.

Room was not clean, specially floor.

DO NOT STAY HERE!! Full of homeless and drugs. Pee all over elevators. Mold all over room. No hand soap or toilet paper in room. ABSOLUTELY TERRIBLE!!

This place is nasty and so is the staff do not stay here very dirty I tried to get a refund and they wouldn't give it to me

Horrible and dirty. Very in kept and unprofessional staff.

No housekeeping for all 4 days – Despite multiple requests, our rooms were never cleaned, towels were not replaced, and trash remained in the room throughout our stay. Staff repeatedly said no housekeeping staff was available. Dirty and smelly rooms – The rooms had a strong unpleasant odor from the beginning, and the carpets were stained and appeared poorly maintained, making the rooms feel unclean. Poor breakfast service – By 8:30 AM, basic breakfast items, including coffee, were unavailable. We had to repeatedly ask staff just to get items refilled. Overall terrible experience – This hotel failed to provide even the most basic level of cleanliness and guest service. We would not stay here again and would not recommend it to anyone. Alo on top they charged an additional $100 that was not part of my reservation, and not sure why this charge is the orginal reservation was 390.57 but they charged extra 100$ and I do not believe this charge is justified. Considering the extremely poor condition of the property, the lack of basic hotel services, and the unexplained additional charge, I request that Hotels.com investigate this matter and assist in obtaining a refund, including reversal of the additional $100 charge. This was one of the worst exp.

The place needs to be updated. The breakfast was COLD had to heat up the sausage and the juices were watered down, all of them. The room was not clean. It was dusty. The television didn’t work. The only good thing were the pillows. They were comfortable. We will never stay there again. To have the Wyndham name it has certain expectations and they WERE NOT MET AT ALL. Very disappointed.

bathroom had black mold in the bathroom in grout. only one tiny trash can in the whole room, there was no ice bucket to even get ice. After I left I got notifications that they tried to charge my card four different times. I previously loved the la quintas out of state, and coming here to travel and was hoping to trust them further, IT WAS DISAPPONTING.

Todo bien

Nothing was like in your website. Bathroom and bedroom were all rundown. Ran out of several breakfast items Unhelpful staff. I will not come back again.

The property is in a state of disrepair, although if you call the front desk, an automated message says it’s recently renovated. The pictures are not representative of the actual state. Tub drained very slow so you stand in a pool of water for a shower. We were on the third floor but the elevator was out of order. Trash, litter and liquor bottles in the hallway and stairway. Inebriated people arguing in the hallway at 1am. Washing machine was missing the front cover exposing the internals so not safe for kids to be around in the laundry room with you. Not sure if there was a plumbing issue in another room but tracks of filth ran down the hallway near the stairs on the first floor. The family did not feel safe. La Quinta can do way better.

Dude at the desk is just all out rude

Dirty rooms. No light bulbs, terrible smell. Front desk gave no refund for not staying. Checked out 10 minutes after checking in.

I would not recommend this hotel, especially for families with children. The pictures online made it look like a nice hotel, but in my opinion, they did not reflect the actual condition of the property. It felt more like a budget motel than the hotel that was advertised. Our room was in very poor condition. The TV was broken, the room and carpet were dirty, and even though we reserved a non-smoking room, it smelled like smoke. We also found what appeared to be bed bugs, which made us feel very uncomfortable. The customer service was even worse. The woman who checked us in ended up yelling and screaming at us and tried to get into our room 240 at around 3:30 a.m. on Sunday, July 26, which was extremely upsetting. The front desk employee the following morning was also rude and unhelpful. When we asked to cancel the remaining two nights of our reservation because of these issues, the hotel refused. We ended up checking out the next morning and losing the money for the remaining nights because we did not feel safe or comfortable staying there. I would rather pay more for a clean, reputable hotel than stay here again. I was also uncomfortable with the breakfast because it appeared that some leftover food was being reused, so I chose not to eat it. If you experience problems during your stay, I recommend contacting Wyndham Corporate directly to file a complaint. Based on my experience, I cannot recommend this property.

Not the best hotel experience. The pool is disgusting and not able to be swam in. Customer service wasn't great, the guy at the front desk was rude and not very helpful. The woman working there was very sweet. My room did not get cleaned once, and only two pillows per bed. The towel hanger was broken and the mattresses were stained. I would stay away from this hotel, not a great experience. On the bright side, no bed bugs and the tv, fridge, and microwave worked fined.

The office person didnt care we didn't have hot water and tv. We rent room for tv and hot shower while traveling. The maintenance man rocked he at least cared!!!