Comfort Inn & Suites Fort Worth West I-30 NAS JRB

Exceptional

Do Not Stay Here!!!! I have spent time and the best of places and in the worst places. This is one of the worst. My family needed a room because we did not predict travel time and got to Texas early. I didn’t want to spend a lot of money on a room while waiting for our Airbnb so we went with this hotel. The pics looked okay and it wasn’t a lot of money. We usually check for bed bugs wherever we go. We check hoping to not find anything. Well we found a roach in our room. The bathtub had a huge stain and it was scraped up. The sheets are dingy and the microwave was not cleaned out. When I requested another room, the lady at the front desk, refuse to give me another room and also no refund. I didn’t want a refund, I just wanted another room. The receptionist couldn’t help me with anything. My sister refused to stay in the room so she slept in the car. There are no managers onsite. It was a horrible experience.

Good spacious rooms Rude staff and sink in the water had no water

Todo está súper excelente y la habitación fue genial. Yo solo añadiría alguito más al desayuno

Comfortable bed. Lots of TV channels. Soap in the bathroom. Upholstered chair, desk chair, safe, real closet, bench. Near chair small table. Plenty of lamps. Strong wifi. Clean outdoor pool. Breakfast with bacon, egg circles and biscuits. Orange juice and coffee. Two bedside tables each with a drawer. Lots of outlets. Staff put us on the 4th floor so we wouldn't have children jumping up and down above our ceiling. We were near the elevator. AC great. No usb ports. Bottled soap etc attached to wall in bathtub/shower.

The young lady with glasses was very attentive and willing to help. We had a strong smell of gas by the pool and she came out twice to check. One of the other from desk employees was rude and was on her phone not even making eye contact when we had the pool situation. After we said we would leave a bad review then she started to be more willing to help.. after four hours she told us the pool was available. There was a week oh heatwave over 105 degrees and we needed the pool .

Nice hotel.

The workers are nice and helpful but the place needs an update First room smells like smoke so they had to give us another room. The second room, when I entered the bathroom, there was a little poop left in the toilet. I just flushed it and did not tell my family as I did not want to go downstairs and move again carrying all our luggage. The rest of the room is good but outdated. Breakfast is good except for the scrambled egg.

Exceptional

Our window unit ac turned off around midnight and we assumed it would come back on and it didnt. At 3am we were sweating trying to figure out how to turn it back on. It wouldn't turn on until we turned on the light switch, so strange. Breakfast was good. Pillows were absolute crap. Both when we were checking in AND checking out no one was at thr front desk. They had a sign that said they stepped away and would be back soon. They werent.

Decent place to stay

Beds were comfortable

that's t

Simple yet effective and timely breakfast. My only issue was lingering

The room was very clean and nice

The hotel was great. There is no truck parking unless you bobtail the rooms were very clean. I enjoyed my stay.

Everything was good and accommodating, the only thing I found was that the drawers open by themselves. They dont shut well.

Exceptional

My room was on the fourth floor. The door would not close properly. You had to bang into it or slam it for it to shut and lock the room smelled like must an old wet carpet and towels very musty smelling it stinks

Need to let people know the pool is open. It had a closed sign on it. Didn't realize it was open till our last day when we saw someone in it