Club Wyndham Kingsgate

The room was fine, which was the main reason we booked our stay where we did: comfortable beds, clean bathrooms and kitchen with working appliances and utensils/plates, etc. However, it's a timeshare property, which means that you're a second class citizen upon arrival, waiting in a longer line than the owners, who take priority over visiting hotel guests. Right after registering, they try to force you to hear their timeshare pitch, a "welcome meeting," telling you to commit to a presentation (requesting an additional $60 deposit on your credit card against you in case you no-show). So after waiting 15-20 minutes, 'Concierge,' essentially, sales people for the timeshares, ask for the same exact information you just gave to the registration desk since their systems are apparently separate. You're also potentially given incorrect information about local attraction opening times (in order to make their case to listen to the timeshare spiel for 60-90 minutes of your vacation time. Also, every morning of our four night stay we were awoken by 8/8:30 either by lawnmowers, housekeeping, or some other service on the grounds. Also, no housekeeping arrived until our last day, when we were woken up by their loud knocking although check-out indicated we had until 10 am. The mini-golf was cute and well-maintained, but some of the game room games were glitchy and the pool was out of service for some of our stay (during a heat wave)!

Dilapidated . The staff were nice but need a serious overhaul.

It was a very comfortable 5 night stay with family.

Only 4 “grilling stations” for 600 units????

No breakfast provided. The sales pitch to attend a timeshare meeting. Additional fee to use the activities.

I had a good time as always. My room this time was 4 out 10. The bathroom in 1st room was bad. Bubble burnt marks in toilet and shower rack bend up. Staff did give me another room. 2nd room I had to plugged toilet 7 or more times after regular use. I had to clean floor and put towel in refrigerator from water constantly dripping in refrigerator. When open refrigerator water pour on floor. I had to really clean toilet. The left side of back of toilet where toilet fold must had rush under flap the hold back toilet seat. When I sprayed brown watery stuff kept coming out. I kept spraying it until there was no more brown stuff. My son had on white socks and bottom of socks was black from dirty carpet. Usually Room be 10 out 10. This time 4 out 10. Room just didn't feel clean. Club Wyndham I still give 10 out 10 love resort, but the room this time 4 out 10.

A great vacation destination for the whole family..

Staff was very expirenced,knowledgeable, rooms very clean and the pools cleanand enjoyable 😉

customer surveys was good but i've been here a few times iand i was given a room were the tv nor the phone worked the size of my room and i had two dishes of each

Location. Bingo was fun Not a lot of activities for fee charged

Activities offered.

The convenience of entertainment on the property. Parking. My husband and I rented a 15 seater van to travel together with my family and it was hard to park in the small spaces.

This was an awesome place to be from the moment I arrived until we left. The staff really is what did it for me. They were always so knowledgeable and ready to help. They knew their surroundings,so there was never anything they didn't know. They were great with my son too! My family and enjoyed the atmosphere. Kitchen closes earlier then supposed to,but that was only issue for me. They even have schedules for family fun and live music!Loved it here!Will definitely come back!

Always great service from all the staff. All the activities for the kids are amazing. We always have a good time when we stay!

We had a great time and will visit again.

Hospitality is outstanding It is all around great place. A age restriction on some of the amenities would be great. Tried twice to get into the sauna. On two different nights both times were full of teenagers throwing water and smacking each other with wet towels. Restrictions of some sort on both that and the gym would accommodating. I did say something to the lady at the bar as I walked by but she just laughed.

Something for everyone in the family to enjoy together, best fun great time, wonderful memories.

The amenities were fabulous on property.

We have always stayed at the Hilton Powhatan resort when coming to Williamsburg for our short Busch Garden trips, however, due to limited selection decided to try the Wyndham. Needless to say, this will now become our resort of choice. They just remodeled all of the rooms and amenities and we loved everything about the resort. My 4 year old loved the pool and playground. I wanted to check out the indoor arcade set up but we ran out of time. It looked like fun. They had a nice pool bar and restaurant where I saw many families pick up pizzas. We saw other families by the fire pit roasting s’mores. It really had that cozy family friendly resort feel.

Place to stay not to far from the local attractions!