Days Inn & Suites by Wyndham Williamsburg Colonial

The property is close to a lot of things - really good location - restaurants and activities. The staff was friendly and helpful. The place itself was poorly kept - the pool area had old food containers around despite signage - the room was unclean and smelled of smoke, the bathrooms especially need a solid scrubbing and in general needed a lot of upkeep. It has the potential to be a great place if attention to that stuff was made.

Room was cleanish but staff was very lazy and unhelpful. Room did not have bedsheets on the sofa bed mattress and there was an old t-shirt left on the mattress. When I called to ask for sheets, they asked me to come down to reception and get the sheets to put on the mattress myself. The room was booked for 5 adults and only came with 2 towels. When I requested 5 towels, we came back to a dirty room and dirty towels, with no extra towels. I went down to reception to get the extra towels and the receptionist asked me to bring the dirty towels down myself. The service here was unacceptable.

When we first walked in you could tell it wasn’t cleaned properly, stains in the bathroom and dirt and grime as well. It says “FREE WI-FI”, be prepared for the WiFi to not work during your stay, along with a tub that didn’t drain. There were also bugs in our room one night and when confronted the front desk there is no compensation they offer besides being offered another dirty room. If you want a hotel that isn’t clean and could possibly have bugs and not a clean space this is the place for you! Most staff were friendly but the one guy confronted about their horrible service.

You got nice rooms and ghetto rooms. Don’t know what you’re gonna get.

Very disappointed in our stay here. Dirty beds and walls, spider webs all over the room, very thin blankets and very flat uncomfortable pillows. Will never stay here again or recommend it to anyone

Very poor hotel. Rooms are dirty and the hotel premise is dirty and run down

I don’t think I can stay here again, the price was great. Two bathrooms were nice. But the towels were dirty, one of the covers too. Smelled funny.

The bathrooms have issues

Very good

Clean rooms, quiet, comfy!

The property was OK nothing extra but decent

Even though complimentary breakfast was advertised on both Expedia and Days Inn sites, they did not offer breakfast nor did they offer any credit. We stayed from Thursday until Monday yet there was no housekeeping. Although the room was clean, the bathroom was run down.

Lesson learned: Don’t assume motel is clean by photos. Photos attached are after housekeeper left the room.

A/C was awesome, bed was very comfortable. Room amenities were clean and in good working order , refrigerator, microwave, 50" TV. Not my best Windom stay.

Staff very nice at check in and quiet stay. Had a pool. Room wasn’t very clean and someone stuck pimple patches all over the wall and it wasn’t cleaned off I guess the cleaners didn’t see it. Gave me 2 towels and 2 washcloths for a four day stay but you can go to the front desk and request more. AC works well. Rooms don’t look like the picture and are very dated. Cheap stay and mostly used the room to shower and sleep so it served its purpose and staff were very kind

Great location for Colonial Williamsburg. Clean older style motel.

This property did not offer breakfast, so only had coffee.

Well li

Our Vacation: From Horror Movie to Captain John Smith. After arriving at our first pre-paid hotel only to find it entirely closed for renovations, Expedia successfully passed us around to five different phone agents like a hot potato.They finally booked us a new room. We walked in, and I am convinced it was the set of a budget horror movie. The amenities included:A toilet featuring a literal biological hazard.A bathtub coated in hair and yellow mystery sludge.A fridge coated in unidentifiable spills.Enormous spiderwebs everywhere.Beds sprinkled with "mystery brown flakes."Multiple dead roaches acting as decor.When I called Expedia to complain, an agent named Joanna helpfuly suggested we just switch rooms—because clearly, only that specific room was cursed. Cue my complete mental breakdown in the lobby.Thankfully, the hotel manager was an angel and offered a full refund. I called Expedia back, crying hysterically, and finally reached a saint of a man. He recommended a place that was "outdated but clean."We checked into the Captain John Smith Inn. The front desk guy assured us it wasn’t luxury, but it was spotless. He was right! It looks like 1985 in here, but everything is clean and organized. He even called our room five minutes later to double-check.My husband and I are finally horizontal, relaxing, and breathing clean air!

This place was a dump, furniture out dated, mold smell in room. No coffee machine in room,