King’s Creek Resort by Spinnaker

Cleanliness

Very family friendly and the staff was great. So close to Busch Gardens!

Our unit was fairly clean, but the bathrooms definitely needed some attention. Also, the toilets were very low and the bathroom is very small. Bathtub was extremely slippery. The two bedroom unit was spacious and we had a place to hang out with the other couple we were traveling with and also eat in our unit. We enjoyed the pool and hot tub although the chlorine was a little strong and the pool was not heated as stated. The activities were definitely underwhelming. Overall, it was a convenient location and a good amount to do but property definitely needs to be updated.

We had a great stay! The property is lovely. Front desk staff were so nice and helpful. Our unit was a good size and very clean. We loved the atmosphere of the fireplace. The amenities were good. The only suggestion I have is that the cleaning people should not leave the bags of linens and toiletries on the front porch area for days. It’s not a big deal but it definitely cuts the “curb appeal” a little. We would definitely stay here again!

The property was described as a luxury unit but reality was a bit different - very dated furnishings and the bed was terribly uncomfortable. My husband and I both had back pain for days as a result. The front desk process felt like a cattle call with multiple representatives loudly yelling and customers milling around. The location was great though and the property itself was very quiet with a beautiful forest view.

The property was clean, spacious, and full of great amenities and activities for both kids and adults. It was close to stores and everything was very convenient.

The resort was amazing and close to area attractions! The space was comfortable and clean.

I loved it. It was quiet, clean and so much to do.

Perfect accommodations and a easy check in.

Staff was very helpful with all that need for me & my family

Great place, close to most things in Williamsburg. Would definitely stay again.

Great cottage for 1 or 2 people who have family in the adjoining cottage. I wouldn’t want to stay I. The adjoining cottage if I didn’t know the people staying in it.

SO clean! Great for families. Can’t beat the location - 2 mins from Target, 5 mins from Busch Gardens, 10 mins from Williamsburg. Highly recommend!

Wonderful, spacious renovated property.

Awesome place! Looking forward for next year!

Check in was horrible as my room was not ready by 4pm. The staff were extremely rude and unhelpful. The one front desk clerk proceeded to ask me questions while I was standing at the waiting sign versus directing me to come to the desk; very unprofessional. The Caucasian man that came behind me was greeted and treated with much better customer service. I was eventually given the key to my room but when I entered, housekeeping was still there so I returned to the check-in lobby. I waited around and eventually was able to check into the unit. Despite the late check in, we still had to be checked out by 10 am. I spent approximately $600 for basically one full day. We did not get a chance to experience all the amenities. The resort itself is beautiful and has plenty activities. You need to stay for at least 4 days to really enjoy.

Overall a great stay! Much nicer than what I had expected. We rented a two bedroom town-house, which actually had a third room which was a "sun-room" with a sofa-bed and TV instead of having the sofa-bed in the living room. The unit was very clean, spacious and had marvelous working AC. The gym was a good size and had a lot of equipment, plus a sauna and steam room, Loved the 3 tiered swimming pool with nearby splash pad. The pool was warm and had two large shallow sections which were perfect for the grandkids, ages 2 and 4. I would recommend wearing water shoes in the this outdoor pool as the bottom surface is very rough and my grandkids cut up the bottoms of their toes. The indoor pool was also very nice (softer bottom surface), it was huge and also has a large shallow area for the kids. Staff was very friendly and accommodating. Requests for extra linens, soaps and other household necessities were promptly supplied. We had enough cooking utensils and dishware to make small basic meals. In room washer and dryer a huge plus! Attended the timeshare presentation as part of a promotion and it wasn't too bad actually, very low pressure, so that was refreshing. I appreciated the front desk allowing us to extend our stay for two nights and stay in the same unit even though we booked through Expedia instead of the resort. Resort is very close to Target and Water Country/Busch Gardens. This is not a high end resort but very family friendly and a good value for the money.

Now on to the positives. Check in was super quick. The room has everything you need to cook, relax and chill on the balcony. You get a full stove and a washer dryer combo in the unit. You are 2 minutes from Water Country and 10 minutes from Busch Gardens. There was so much to do at the resort. We just didn't have time to do it with going to the parks. Multiple pools, a game room playground et. Cetera. We will be back.

Was terrible buzzing noise coming from another room! The staff were not able to isolate/stop the noise and barely slept whole night!

My family and I had a great time. Place was clean and quiet. Would have preferred rooms to be upstairs rather than downstairs but rest of the layout of the cottage was very nice,