Fairbridge Inn Express Buffalo Airport Williamsville

Horrible bad smell, No arrangements for keeping clothing. Poor maintenance.

The beddings have stains. Carpet looks dirty. You get what you pay.

Very good

Too long to respond to requests. TV wasn’t fix after being requested during check in. Staff said they came at 5pm while I’m gone. But i checked in at 3pm. Took 2hrs to respond. No follow up.

They gave me smoking room, cockroach, Spider roaming in the room, dirty and torn carpet and A/C programmed to not work.

Property claims to be a a establishment with smoking rooms. I paid for a smoking room just to find out there is no smoking anywhere on the property. The staff is lazy and not very helpful. There was roaches in my room behind the mini fridge and microwave also roaches crawling from under the bathroom threshold. When you bring it to the attention of the staff they will do nothing about it! Lots of sketchy characters hanging around the property. Me and my girlfriend was harassed by a car full of random white men in the parking lot. The yelled racial slurs and threatened to kill us! We informed the staff and they giggled! Stay at your own risk. Sometimes there is no one at the front desk for hours!

Decent room for the price. I stayed for a couple of months while going through a divorce.

When we came back to return the keys to the hotel which was just in about 15 mts the receptionist refused to give us the refund and said no one from Expedia called her for refund. We booked another hotel as there was no way we could stay in this hotel. If there was an option I would have given 0 stars. We are very disappointed. Expedia should not have this disgusting hotel on their site.

Nada que ver con la publicidad

Very poor

The bedsheets were dirty and stained. The appliances were all worn out and very noisy

Great hotel. Stayed here a half dozen times without issue.

Place is sketchy.

Our room reeked of marijuana and mildew. There were several cigarette burns on the bedspread, and curtains. We decided to book another hotel and left within 30 minutes.

Parking was good, air conditioning worked and the room was clean

Non smoker, the room smelled like smoke even though it was a non smoking room

Very poor

It was ok. Was clean enough but needs updated badly. Carpets were not good. Also I asked for a receipt and they said it would be emailed but I still have not received it 3 days later.

The room had a very odd odor to it Air planes flying right over the building so very noisy. Every time you turned off the t, v, you had to reprogram the box. It Was my first time there and my last time there I will not return

No microwave in the room and they try to make you pay a deposit that is not in total price very bad motel