La Quinta Willowbrook

I was able to reserve this and the property wasn’t available for occupancy

Pillows could be better

Room was very clean, floor was quiet. My TV in my room was not working. Only static, couldn’t get 1 channel.

Railings in hallway loose ice maker not working coffee machine in room not working chair in room broken drain in room not draining. Clerk at desk did nothing to help concerns,was not knowledgeable in what his job was.

If stuff was more helpful they will have more stars. they do not offer dry cleaning of suits and pressing

Stuff doesn’t offer actually any help, if you ask something they just answer to move you from they back

It was dirty, unkept, dirty towels

They should clean the frozen ice in the parking lot

Limited breakfast choices.

I will never stay thete again

Rude staff. Building in poor condition

Very nice staff

Was terrible and left the hotel after 1 night

U

Elevator was out of service. The ice machine was out of service. 2 of the 4 lamps in my room did not work.

Reserved 3 rooms for One night. One of the rooms had mold in the bathroom and the heater didn't work (in January). Got a new room, but the new room has mold as well. Everything else was perfectly fine. The other two rooms were fine. The staff moved us to a new room with no issues. Breakfast was good. But mold in 2 different rooms in unexcusable.

None

Everything clean , nice and organized! Beds are comfortable… nice place to stay

Ice machine on 2 nd floor was broken No appropriate coffee in room Difficult to understand some of the staff Cleaning gal was very hard working and polite Soft beds and nice sheets Nice pictures on the wall and excellent mirror TV level. To low Eggs are terrible Great price But this time below your usual standards

Not only traffic noise but the heater in the room would loudly turn off and on. I could hardly get any sleep.