Extended Stay America Select Suites - Grand Rapids - Wyoming

Terrible. I have pics of the roaches that were crawling underr the TV. Asked for a refund immediately. Staff was helpful. Also, had advertised pool but didn't have one.

The room I was assigned wasn't cleaned. The staff verified it was dirty and assumed me a different room

The stay was okay. The floor was filthy. I spilled water and wiped it with a cloth and the cloth came back black. outside area was pretty trashy, people not picking up trash or dog poop in the little area where dogs could go. We only had one blanket on the bed and the fitted sheet did not fit, it kept falling off. It was really quiet despite how many people were staying there. Not what I expected, and probably won't book there again. The staff was funny, friendly and respectful.

Cockroaches or some other very large bug in my room.

When I went there to check in,There were nobody in the lobby.I had to call someone of the property from the lobby phone hanging on the wall and they said they are over sold so I can’t provide me any room,I called Expedia and they gave me another hotel but I literally had to wait until 1:30am for check in.I must thank the Expedia agent but I will never ever stay in that extended America property and I will never recommended to anyone.I am businessman and i travel a lot and stay in hotels all over USA but it was the most terrible experience I have ever faced in my life.

I would know they canceled my reservation without a notice and I went without a room that night very pissed off

Fun time

Literally the most disgusting hotel I’ve ever stayed in! Turned the lights on and cockroaches were everywhere! Like tons of them ! Sheets were covered in hair! Staff was extremely rude as well

For the price… it is what it is! We’ve enjoyed our stay!

Staff were helpful. Room was a little noisy. Alot of doors slamming.

DIRTY NASTY ROOMS, FILTHY LINEN, NO SHEETS ON BEDS AND THEY HAVE COCKROACHES AND THEY ARE EVERYWHERE!

Friendly staff and helpful

Buyer beware - this property does not do check-ins after midnight! We were left stranded at 1am after a long day of travel. Yet, Hotels.com let us book the hotel. Beyond frustrating.

Location was fine They have roaches

It was the cheapest There's no amenities, and the rooms werent clean

Bed had only a fitted sheet - no flat sheet no comforter. What hotel expects you to bring a sleeping bag? No ice machine, no ice in room, National brand with no quality control. Avoid

Even though I had a confirmation for my reservation, they would not give me a room. He told me they didn’t have enough rooms clean, leaving us three hours from home without a hotel. Nothing it was dirty, seedy, and the people that work they were very rude

Management needs to pay housekeeping more money so the hotel can fill the rooms.

Very dirty and very itchy

NO BREAKFAST EVERYTHING