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How ProVantage saves $10K a month while earning $2,000 in rewards

Industry
Retail services
Headquarters
Raleigh, NC
Company size
~ employees

About

As a retail service organization that performs remodels, new store setups, and department resets, ProVantage Corporate Solutions simplifies operations for nationwide retailers by bringing in specialized talent to manage complex jobs. However, when it came to their own operations—the significant undertaking of staffing projects around the country and managing their workforce lodging—they were in need of simple, efficient solutions to ease the demand on their team’s time.

Industry

Retail services

Headquarters

Raleigh, NC

Company size

~ employees

Results at a Glance

$28K

saved in the first three months

$28K

saved in the first three months

$28K

saved in the first three months

$28K

saved in the first three months

$7k

in Engine Rewards

$7k

in Engine Rewards

$7k

in Engine Rewards

$7k

in Engine Rewards

$7k

in Engine Rewards

40

hours a week saved

40

hours a week saved

40

hours a week saved

40

hours a week saved

40

hours a week saved

""

“I would say a good 40 hours a week has been saved by switching over to Engine.”

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Melissa S.
, 
Provantage

The problem

ProVantage’s projects require teams ranging from five to 45 people, lasting from a few days to 16 weeks. Especially for longer-term stays, booking was a major headache with their previous corporate travel booking platform.

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The tool they were using only allowed booking one week at a time, so ProVantage’s team was spending hours per week extending reservations—only to often be told that the hotel didn’t have availability or couldn’t provide weekend bookings through the booking tool.

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In addition to the time spent on extending reservations and dealing with hotels, the process was hard on employees, who frequently needed to pack up and relocate to a different hotel in the middle of a project.

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Additionally, ProVantage was interested in improved security and invoicing to simplify their reconciliation processes. Their search for a better hotel booking and lodging management solution led them to try Engine.

The solution

After joining Engine in early 2023, the ProVantage team noticed an immediate difference.

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With a lodging management tool that was better suited to their needs, rebooking hotels and managing issues was no longer a full-time job. “The amount of time that we spent booking hotels compared to now required an entire full-time, 40-hour-plus week person during our busy period,” said Melissa S., Director of Support Operations at ProVantage. “Now we literally just have one person who’s doing hotel booking on top of five other items that they deal with on a day-to-day basis. I would say a good 40 hours a week has been saved by switching over to Engine.”

“One of our core values is ‘innovate to elevate,’ so being able to partner with another company that thinks in that same mindset is huge.”

— Melissa S. Director of Operations Support
Get started for free

With Engine

Fewer problems to solve

There’s less problem-solving to be done, too. “We had a lot of issues with our employees showing up to the hotels and finding out that they no longer worked with [the book ing platform]. So even though we had a reservation, they weren’t going to honor it,” shared Melissa. “With Engine we have yet to have anybody get turned away from a hotel, so it’s made all of that very smooth.”

Valuable data insights

In fact, every piece of the process has been simplified and streamlined, including reconciliation. Melissa’s team loves using the Trends page on her Engine dashboard to quickly locate bookings by traveler name, and how they can use custom fields to capture information up front that will save them time later on. “We really love all of the data that we’re able to get out of the platform,” she said.

Fast & friendly support

Above all, Melissa appreciates the spirit of innovation that Engine shares with ProVantage. She loves that her Engine Account Manager takes the time to listen to her needs and concerns and find creative solutions to improve their processes. “One of our core values is ‘innovate to elevate,’ so being able to partner with another company that thinks in that same mindset—how can we make this better to not only elevate our business but also help elevate somebody else’s business—is huge.”

All business travel, one Engine

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Hotel illustration
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Frequently asked questions

We’re glad you asked!

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Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get.

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Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Hotel Engine, you and your company will save substantially in both time and money.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Hotel Engine free to join and use.

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No membership fees, no contracts, and no minimum spend.

We want our members to have plenty of options when booking lodging. Our platform currently offers 750,000+ properties worldwide.

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You'll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates. In those rare cases, we'll show you nearby comparable properties with availability during your travel dates.

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We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone, too.

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That’s why Hotel Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch.

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‍Click here to learn more about our pricing.

Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page.

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If you need to keep travel plans flexible, there are two great options available.

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  1. You can select the Flex option during the booking process. Flex allows you to cancel any reservation up until noon the day of arrival or cut a trip short mid-stay and get refunded — regardless of the hotel’s cancellation policy.
  2. If your company signs up for FlexPro, every traveler is fully covered with our highest degree of flexibility. With an annual plan, FlexPro costs $2,000 ($167/mo) covering everyone in your company. If you want to go month-to-month, Flexpro costs $200 - again, covering everyone in your company.

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