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Innovative Construction Solutions finds a better way to book with Engine

With field crews constantly on the move and project timelines that shift on a dime, ICS needed a travel solution as adaptable and reliable as its team. That’s where Engine came in.

$40K+
Saved in hotel modification fees with FlexPro protection
$13K
Saved last year by booking through Engine
4x
Less time spent chasing receipts and booking rooms
Industry
Construction
Headquarters
Construction
Company size
~200 employees

About

Innovative Construction Solutions (ICS) is no stranger to complexity. As a licensed environmental and specialty civil contractor, ICS tackles high-stakes jobs like groundwater remediation, wastewater treatment, and habitat restoration across California and Washington.

Industry

Construction

Headquarters

California

Company size

~200 employees

Results at a Glance

$40K

Saved in hotel modification fees with FlexPro protection

Shared visibility

Shared visibility across all travel bookings

$13K

Saved by booking through Engine

Dedicated support

Dedicated Engine support and account management for faster resolutions

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It’s a huge plus to be able to change reservations and know you’re not going to be losing out on money.

Monique S.
, 
Office Manager at Innovative Construction Solutions

The problem

Booking hotels used to mean calling around for rates, checking availability manually, and comparing prices one by one. It was slow, inconsistent, and hard to track.

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On top of that, plans changed often. Project timelines moved. Crews wrapped early. And every time a reservation had to be canceled or adjusted, it meant starting from scratch—and sometimes losing money.

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ICS needed a way to book fast, adjust quickly, and keep everyone on the same page.

The solution

Engine became the one-stop shop ICS had been missing.

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With every hotel option in one place, Monique and her team could easily compare rates and make informed, cost-conscious decisions.

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One small but powerful change? Visibility. ICS’s travel coordinators can view all reservations in Engine—helping them answer questions, confirm stays, and make updates.

And with FlexPro, change is no longer a problem. ICS can adjust plans without losing money or wasting time.

It’s a huge plus to be able to change reservations and know you’re not going to be losing out on money.

— Monique S. Office Manager
Get started for free

With Engine

Less Time, More Savings

Before Engine, booking hotels meant calling around, comparing rates manually, and hoping you didn’t miss a better deal. Now? Everything is in one spot—easy to filter, compare, and book in minutes.

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Monique still double-checks prices from time to time out of habit, but Engine consistently comes out on top. “There’s always savings,” Monique said. And for a company that books frequently, those savings add up fast.

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Shared Bookings, Zero Guesswork

No more digging through inboxes or playing detective when someone asks where a crew is staying. Every reservation—regardless of who made it—is stored in Engine and visible to the whole team.

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This shared view has made a big difference for Monique and the other bookers. Whether they need to confirm a stay, extend a reservation, or make a last-minute change, everything is just a few clicks away.

When Plans Change, ICS Is Covered

In construction, change is the only constant. One week a project wraps early, the next it’s extended by five days. Before FlexPro, that meant cancellation fees and frustration.

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Now, ICS can adjust travel as easily as they adjust schedules. “It’s a huge plus to be able to change reservations and know you’re not going to be losing out on money,” Monique said. FlexPro keeps projects nimble and budgets intact.

Peace of Mind for the Office

With 3–4 people managing hotel bookings across multiple job sites, coordination is critical. Engine helps the ICS team stay aligned—no matter who’s booking.

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Monique no longer has to chase confirmation numbers or sort through five different email threads. The visibility and control built into Engine let her focus on the work at hand, not the logistics of lodging.

Travel That Keeps Up With the Work

ICS crews don’t sit still—and neither should their travel platform. With projects across two states and timelines that shift weekly, the company needed a tool built for the field, not the front desk.

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Engine gives them the flexibility to move fast, stay organized, and react in real time. Whether it’s a sudden hotel switch or a long-term stay with rotating guests, ICS has what it needs to stay one step ahead.

Worth It? No Question.

If Engine vanished tomorrow, what would Monique miss most?

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“The convenience of having everything in one spot.”

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From cost savings to cancellation flexibility, Engine gives ICS more control, less stress, and a travel process that finally works as hard as they do.

All business travel, one Engine

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Frequently asked questions

We’re glad you asked!

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Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get.

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Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Hotel Engine, you and your company will save substantially in both time and money.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Hotel Engine free to join and use.

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No membership fees, no contracts, and no minimum spend.

We want our members to have plenty of options when booking lodging. Our platform currently offers 750,000+ properties worldwide.

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You'll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates. In those rare cases, we'll show you nearby comparable properties with availability during your travel dates.

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We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone, too.

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That’s why Hotel Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch.

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‍Click here to learn more about our pricing.

Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page.

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If you need to keep travel plans flexible, there are two great options available.

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  1. You can select the Flex option during the booking process. Flex allows you to cancel any reservation up until noon the day of arrival or cut a trip short mid-stay and get refunded — regardless of the hotel’s cancellation policy.
  2. If your company signs up for FlexPro, every traveler is fully covered with our highest degree of flexibility. With an annual plan, FlexPro costs $2,000 ($167/mo) covering everyone in your company. If you want to go month-to-month, Flexpro costs $200 - again, covering everyone in your company.

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