WoodSpring Suites Abilene

Nastiest motel I have stayed in. Customer service was bad, the smell was bad and the room was a slight upgrade from a jail cell.

Honestly the room compared to the pictures were deceiving. The refrigerator was disgusting, I didn’t even want to put my water bottles inside of it. The refrigerator color is normally white, but instead it was YELLOW & looked sticky on the outside, I was too scared to even open it. & the toilet was disgusting, feces left inside all around the toilet bowl. The bed was “clean” visually, no bed bugs or anything under the sheets. I stopped there to rest for 5 hours & never again honestly. I never leave hotel reviews but this one got it. I left flabbergasted.

Room not cleaned. Housekeeping never returned with my pillow or laundry basket. Worse stay than last time. Will not return. Need a new staff.

The staff was great! That’s pretty much it.

Worse place ever so stink so sticky not clean

There was no amenities, no black out curtains, no hair dryer, no iron or ironing board,no lobby,no computer room, no pool, no ice machine

Just a room.

Clean room

The place was unclean. The fridge itself was enough not to touch. I guess I was disappointed because I travel for work and for 130 a night I usually get a best western plus that is always very clean and friendly. This place was a spot I will never stay at again.

Excellent

The value was perfect for what it was. Nothing super fancy but clean and had what we needed. N/A

N/A

Just atayed one night. Reminded me of a facikiry for truckers. Basic, clean with no frills.

The room didn’t look anything like the picture posted on Expedia. There were no nightstands, the bed was pushed against the wall and you could feel the mattress springs. The shower curtains were too short, there was one chair to sit on, horrible. Lucky weeere so tired from our road-trip, that helped with falling asleep despite all the traffic noise from the street.

Good

Absolutely Horrible & Nasty! At 10pm, front desk goes home. Nobody is working upfront and take phones off the hook so only a busy signal. In the end, took an 1hr 45min to get checked in. I was not alone, other customers waiting. Between calling front desk with hotel phone, outside number, and even having Choice Privilege call and have same issues. Finally got a number to contact the on-call person which took another 30 min for her to arrive. Finally got keys and got upstairs to room and keys didn’t work. Had to track down person before they bolted again. The places smells, it’s dirty & nasty to its core. AVOID at all costs.

Blow dryer not provided, just an FYI. There was a mini kitchen but zero utensils, plates, glasses or cooking ware in order to use the kitchen

The longer I stayed the more I noticed how gross the floors were and how much dog hair (from what I assume was the previous stayer) was left uncleaned, especially in the bathroom corners. The room I was staying in smelt like someone had been living in it for a bit. There was also not one night I stayed where the bathroom vent was not banging LOUDLY. My room's upper lock was non existent; as a woman on a work trip, I did not feel safe. On the outside, it looks like a decent hotel, on the inside you must know that there's no services provided, no breakfast, no sheet changing, no towel refills, or garbage removing services, you must do it all yourself. Not even coffee, just vending machines. As a woman, do NOT stay here. I've heard men screaming as well. Again, I do not recommend this hotel.

Not much you can cook with 2 little burners. The quality inn I stayed in was much nicer than this, mattress don’t fit on frame, so you hang off the edge or fall off, the whole place smells of Pot!!!!! And you can’t use the tub, it’s stuck on shower!

When I finally got a different room at almost 5:00 pm on the second day of my 2 day stay. Our first room had no curtains on the windows. No security latch on the doir, no bathroom door, no shower curtain, the stove top was just sitting out of the insert on top of the counter with expised live electrical wires. There were no nightstands to place our things on.